I have just been kicked out of this place ! I took my 2 children in here as it had had good reviews and we were on the last day of our holiday , we went in and the lady at the desk wasn't very chatty but we all have our bad days so that's fine , we paid and signed in our 2 kids , we walked through and found the seating and took the kids shoes off so they could play -and off they went . Myself and my husband sat down then I ordered drinks etc , about 15 minutes in I went to the toilet and to check on the children and when I returned there was a member of staff asking my husband if my daughter had chicken pox , he quite rightly replied "no but she had had them a few weeks ago " at which point we were asked to leave ! I explained to the lady (whilst my daughter was with me so she could see what I was saying ) that my daughter had had them a few weeks ago and they were gone however she still had some scabs on her forehead as they had been quite bad on her face and she had scratched them a lot as she was only 2 , I also explained we had had her cleared by the doctor to return to nursery so she was defiantly fine ( I am a mum and I wouldn't take my daughter out to a play arm if she was infectious ) she said the rules say you can not come in if you have chicken pox , again I explained she no longer had chicken pox - you wouldn't stop a child coming in who had scabs on her from falling over , there were kids in there with snotty noses sneezing and coughing everywhere which they had no problems with and I understand if she had just got them or had blisters etc but this was clearly not the case. When I then said that we would leave she then told me it was ok for us to finish our drinks and food which we had only just got ? -I asked her why it was ok and she was happy for us to stay and drink and eat then leave ? To which she couldn't answer .
Needless to say all this would have taken was a bit of a polite conversation , observation and common seance from the staff but they seem not to have any of that ( if you actually looked at my daughter you could clearly see this was very old chicken pox )
I will not be returning this this place and now have very upset children !
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