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“Terrible customer service”

The Fun Factory Bowness
Certificate of Excellence
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Attraction details
Owner description: Recently opened as "The Fun Factory" Bowness. We are open every day from 10am to 6pm. Parents can relax on our soft sofas whilst overlooking magnificent views of Lake Windermere, whist your children let off steam in the soft play area. Cafe Dolce is also opened daily serving a variety of hot beverages cakes and snacks.
Reviewed 2 January 2014

I'm local to this soft play area but I travel to ones further afield due to the rudeness of the staff! The food is over priced, the place is always cold. The staff make you feel like you're not welcome. Also you would have thought that there would be a gate to the kitchen instead of the staff getting irritated with little ones wandering in. To sum it up ... I only go if I'm desperate!

5  Thank BDP87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"soft play"
in 20 reviews
"rainy day"
in 18 reviews
"earlier today"
in 2 reviews
"fun area"
in 2 reviews
"paninis"
in 2 reviews
"large coffee"
in 2 reviews
"lovely view of the lake"
in 2 reviews
"older kids"
in 4 reviews
"price was reasonable"
in 2 reviews
"lots of fun"
in 2 reviews
"couple of hours"
in 5 reviews
"great place to visit"
in 2 reviews
"great value for money"
in 3 reviews
"few hours"
in 3 reviews
"softplay"
in 2 reviews
"equipment"
in 5 reviews
"superlative"
in 2 reviews
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116 - 120 of 139 reviews

Reviewed 29 August 2013

Ok for Kids to play staff rude and unhelpful, Will not be going back there will just stick to the one in Kendal...

2  Thank Simon D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2013

My son loved playing in here was great for him to let some steam off. Its a shame theres a time limit on your stay. Lovely views to the lake and lots of diff things to eat and drink. Also £1.50 ice creams :)

Thank GemmaHutch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2013

We took our kids there to enjoy themselves since they were bored of all our sightseeing and shopping. Kids were super excited to play there. They're quite happy even on a swing ad slide so this place was a godsend to them. We especially liked that there is a separate area for the younger kids since older kids can be a bit rough. The parents area is comfortable especially the sofas. The view of the lake is superb. The place is very clean which is good since crawling babies can pick up anything. Staff was a bit lethargic but maybe it's cause we went for the last hour and they were tired. Overall a good experience.

1  Thank twinnieMalta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 30 May 2013 via mobile

We visited on our last day before lunch. Kids loved the play area. Cuppucino was great and toilets clean. Receptionist was very friendly and it's a great place when u have time on your hands before travelling.

Thank Maz110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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