I arrived there the room wasn't cleaned, I had to take another room that was for a family that was horrible, uncomfortable and small. Even though I stated I was prepared to wait for the room to be cleaned, I was told this wont be happening. I had to change rooms the next day although they couldn't tell me when it would be ready even though I had to get changed for a wedding In which I was the best man. Eventually (after much insisting) they told me it would be ready by 11am but it wasn't ready until 12.30. I was very patient with the ordeal and the house keeping staff were rude to me and the person in charge never apologised, gave me a discount or made any attempt to even reconcile this issue so I regret being nice about it. If I would've stayed any longer I would've gone to another place or even paid for an expensive room at the hotel opposite as I was eventually so infuriated by this complete lack of service. With all these issues the rooms weren't even clean the bath rooms had damp (both rooms) and the pictures on the websites for booking are certainly misleading. This was the worst hotel/B&B I have ever been to and the staff don't care as you pay on entry so for them it doesn't matter. If you like the lakes or have a wedding don't go to the Stags Head!! a tent would be better!!!
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- Also Known As:
- Stags Head Hotel Bowness-On-Windermere
- Stags Head Bowness-On-Windermere, England - Lake District