On leaving, one of the owners (who we had not seen during our stay) asked for the remainder of our balance. I really believed I had paid in full when booking so of course said this to him. Can I just say this was a genuine misunderstanding as it was not clear on our confirmation from the website we used to book the B&B. On hearing this the owner had what I can only describe as a childs tandrum, shouting and complaining when we asked for the room key back as we had left the confirmation in the room. His behaviour was embarrassing, using the phrase "We don't do people here", there were other guests in the next room eating breakfast. I really felt intimidated and didn't feel able to stand my ground so just ended up paying just to get out of there as fast as possible.
You could not pay me to stay here again, I have never come across such rude behaviour it completely ruined the end of our trip.
Not a good experience....
- Official Description (provided by the hotel):
- Rob and Karen welcome you to Elim Lodge Guest House, an attractive Lake District house, only a short walk from Lake Windermere. Built around 1860 in the traditional local stone and slate style, Elim Lodge is in a pretty part of Bowness village, very close to local attractions and well placed for visiting the enchanting scenery of the Lake District National Park. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Elim Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Elim Lodge Bowness-On-Windermere, England - Lake District