Visiting family. The lift wasn't working, no hot water in our first room. They upgraded us to the top floor, which caused some issues as Husband has back problems,
NEW ROOM WAS AMAZING (used to staying at Travelodge). Lots of space, spa bath. Bed was comfortable, and staff were happy to help. Breakfast was a little hit and miss with ordering from staff, but also had a buffet if you wanted cereal.
Had spoken to staff on the phone before our stay and they had been really good.
If it wasn't for the lift being out we would have had a great stay. Enjoyed our upgrade.
Haven't been back yet to see if the lift is fixed. Could do with some extra parking spaces.
Would recommend if your not disabled.