Arrived with the 'oh not got you' then found the booking! The room was 305 (executive room) top floor...hot day.. NO LIFT! 6 flights of stairs with a room with NO opening windows, and the windows were 2 tiny turret ones, which you cannot open, painted shut! Very dark.
To be fair when we complained we were moved to a twin room on the first floor which had one opening window.
The room was still stuffy, given a fan though it helped a little, but not much.
Wouldn't ever stay again.
The attached restaurant is over rated and even tried to over charge us. £65 for our meal! We had steak .. Poorly cooked, sauce tasted like it had been burnt and then redone, and watery.
NO wifi in room yet stated it does provide it ..in both rooms I might add!