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The Imperial Hotel
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Reviews (1,731)
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All reviewsoverlooking the riverarlington restaurantfirst classbrend hotelsstandard roomdress codetraditional hotelhigh standardnothing is too much troubleexcellent foodshort breakbrend groupthird visitexcellent hotelthree nightsexcellent stayrelaxing break
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1,419 - 1,424 of 1,731 reviews
Reviewed 25 February 2014

The hotel is comfortably furnished with spacious lounges, a welcoming bar and recently refurbished bedrooms. The staff are excellent, nothing is too much trouble, and the food attractively presented and delicious. Excellent location, within walking distance to the town and Tarka Trail. Our favourite UK hotel!

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank pspreece
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendHotels, Martin Felgate,GM at The Imperial Hotel, responded to this reviewResponded 17 March 2014

Thank you for your review and for awarding us a 5 out of 5 rating. I am delighted that you enjoyed your stay with us and that The Imperial is your favourite in the UK!

Firstly may I thank you for choosing to return to the Imperial again and for your kind words on our hard working team of staff.

I am most pleased that you found the hotels location ‘perfect’ for visiting the local shops and your newly refurbished room spotlessly clean as well as the staff being always helpful.

It is also great to read that you enjoyed your dining experience with us here at The Imperial; this is something we pride ourselves so comments such as these are very much appreciated, particularly by our team of chefs.

It is also great to hear that you have stayed with us many times before and I very much hope we can welcome you back once again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2014

Our forth visit to the Imperial and the refurbished rooms made it even better this is one hotel that gives you value for money where the guest comes first and every thing from check in to check out goes as it should. The staff as always are first class many have been there years which speaks for itself. The evening meal has plenty of choice and the full English breakfast is truly five star. Really what can one say that's not been said before,can only say that the Brend hotels must be the envy of a good few hotel chains in the West Country have no doubts about booking into this hotel you won't want to leave.

  • Stayed: February 2014, travelled with friends
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Thank Lewis W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendHotels, General Manager at The Imperial Hotel, responded to this reviewResponded 17 March 2014

Many thanks for your glowing review of The Imperial Hotel following your recent stay with us.

You have touched upon so many aspects, each in a very positive manner, but it is most pleasing to read how much you enjoyed the welcome, the service, the food served to you and the friendliness of our team of staff.

It is also great to hear that you have stayed with us many times before and I very much hope we can welcome you back once again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 February 2014

This is the best hotel in the Devon area that i have ever stayed in. The staff are fantastic and are attentive at all times. The food is again great with a superb choice. Room decor has been improved by their ongoing referb. program. All round a great start to a new stay.

Room Tip: Access to the Barnstaple hotel Fitness and Swimming facilities is free
  • Stayed: February 2014, travelled solo
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Thank Clive H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendHotels, General Manager at The Imperial Hotel, responded to this reviewResponded 17 March 2014

Thank you for your review of The Imperial Hotel following your stay with us.

Firstly may I thank you for choosing to return to the Imperial again and for your kind words on our hard working team of staff.

It is also great to hear that you have stayed with us many times before and I very much hope we can welcome you back once again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2014

This is the second short break my wife and I have had here and on both occasions have had an excellent time. Although the hotel seems to cater for older clientele, us included, our grandchildren were well catered for. We were well looked after at breakfast and the one evening meal we had was most enjoyable. All staff were most helpful and made our stay one to remember.

  • Stayed: February 2014, travelled with family
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Review collected in partnership with this hotel
Thank jgrdlc100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2014

We treated ourselves this time with room upgrades as it was a special Birthday outing with family. The winter special prices for half board are well worth the money.
The staff are excellent and go out of their way to help. There is a good selection of food at dinner and presentation and quality is excellent.Location for the town and local area is very good.
I honestly cannot find anything to moan about!

Room Tip: A little more expensive but the River view rooms are worth it.
  • Stayed: February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Pam-and-Rog-J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendHotels, General Manager at The Imperial Hotel, responded to this reviewResponded 17 March 2014

Thank you for your review of The Imperial Hotel following your stay with us.

Firstly may I thank you for choosing to return to the Imperial again and for your kind words on our hard working team of staff.

It is also great to read that you, as always, enjoyed your dining experience with us here at The Imperial; this is something we pride ourselves so comments such as these are very much appreciated, particularly by our team of chefs.

Your comments regarding our hard working staff members across all departments are lovely to read, and be assured these will be passed on to them via our 'review board' located in our staff room.

Thank you again and I hope to welcome you back once more in the not too distant future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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