We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Hotel, Great Staff, Great Food”
Review of The Imperial Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Imperial Hotel
Ranked #1 of 6 Hotels in Barnstaple
Grantham, United Kingdom
Level Contributor
114 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Great Hotel, Great Staff, Great Food”
Reviewed 1 April 2014

I stopped here for two nights. The hotel had been highly recommend and it did not let me down, truly traditional British hotel.

Easy to find and get to, plenty of parking. The staff were really friendly and helpful throughout, some of the best service I have ever had - quite simply each and every one of them seemed to genuinely care that everything was good.

The room was very comfortable, clean and well maintained as was the rest of the hotel.

I ate in the bar / bistro on the first night, and then in the restaurant on the second. Food was excellent in both; good quality, well presented and a reasonable level of choice. Great wine menu too. Breakfast was also very good.

I would recommend this hotel to anyone stopping in Barnstaple or nearby.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendHotels, General Manager at The Imperial Hotel, responded to this review, 5 April 2014
Thank you for taking the time to post such a glowing review of The Imperial Hotel following your recent stay with us.

Your comments regarding our food quality, both in our Bistro and Restaurant, and caring, helpful and professional staff are great to hear, and be assured they will be passed on both through our Heads of Department meetings & review board in the staffroom.

Thank you again and I hope to welcome you back once more in the not too distant future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,484 reviews from our community

Traveller rating
    1,101
    287
    69
    19
    8
See reviews for
231
872
56
85
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (519)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Any
English first
Hereford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 April 2014

The perfect hotel for couples who want a memorable few days together. Perfect for trips all around Devon and Cornwall. The food is superb and the hotel so comfortable and quiet. We were well looked after by all and went home refreshed with lovely memories.

Room Tip: The deluxe roon with view of the river is a must
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Martineanddavid B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendHotels, General Manager at The Imperial Hotel, responded to this review, 5 April 2014
Thank you for your review of The Imperial Hotel and for scoring us so highly. It is so pleasing that you chose to spend your Anniversary with us and I am glad that your stay was most enjoyable and memorable.
Your comments regarding our hard working staff members across all departments are lovely to read, and be assured these will be passed on to them via our 'review board' located in our staff room.
It is also great to read that you enjoyed your dining experience with us here at The Imperial; this is something we pride ourselves on so comments such as these are very much appreciated, particularly by our team of chefs.

Thank you again and I hope to welcome you back once more in the not too distant future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ringwood, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 March 2014

We try to organise a stay at the Imperial at least annualy and this was our tenth visit since 2006. The food, as always, was excellent and the warm welcome from all the staff make for a very enjoyable break in Devon.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank William W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendHotels, General Manager at The Imperial Hotel, responded to this review, 1 April 2014
Thank you for your glowing review following your stay with us and may I also thank you for your repeat custom to The Imperial Hotel.
Of all your welcoming feedback, the praise put on our food and welcoming staff is most pleasing to read and I will be sure to place this on our 'review board' for all to see.
Again thank you for your positive review and I do hope we can welcome you back to The Imperial Hotel for an 11th visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worcester, United Kingdom
Level Contributor
321 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed 27 March 2014

Everything at The Imperial lived up to the expectation engendered by previous Trip Advisor reviewers.

We enjoyed a two night break with beautiful food - the choice, quality, preparation and presentation ( and quantity!) together with attentive and professional service just could not be faulted. In addition, our well appointed room had obviously been recently refurbished, with quality furnishings and tasteful decor. No fault on the housekeeping either - daily cleaning was to a very high standard and the consumables replenished. The public areas followed suit too, with a high level of maintenance and decoration.

All the staff encountered - from the receptionists, bar and lounge staff as well as the restaurant staff - were efficient, friendly and, so rarely seen in this country - enthusiastic!

Thank you, a thoroughly enjoyable stay.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WorcesterSource7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendHotels, General Manager at The Imperial Hotel, responded to this review, 1 April 2014
Thank you for your review of The Imperial Hotel and for scoring us to highly.
Of all your welcoming feedback, the praise put on our hard working staff is most pleasing to read and I will be sure to place this on our 'review board' for all to see together with your comments regarding our food quality.
Thank you again and I hope you choose The Imperial once more when visiting the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
bristol
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 27 March 2014

This is an excellent hotel in every possible way. Amazing staff who can't do enough for you,every single one of them helpful and always look happy. The food is superb. Great choice and dishes cooked to perfection. Recently refurbished room we had was large, comfortable bed, and the bathroom was fantastic with a powerful shower over the bath.

Room Tip: Go for a superior room
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank spylaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendHotels, General Manager at The Imperial Hotel, responded to this review, 1 April 2014
Thank you for your review of The Imperial Hotel, Barnstaple.
I am delighted that you enjoyed one of our recently refurbished rooms together with your time with us and that you found the service of our staff to be of a very high standard; that is something we get positive comments on and constantly strive for!.
Rest assured these comments will be passed on to them via our 'review board' located in our staff room.
Again thank you for your positive review and I do hope to welcome you back once more in the not too distant future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, England
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 March 2014

We cannot praise this hotel enough. The first thing we noticed was the refurbished toilets on the ground floor- the tiling and fittings would match the finest five star hotels in the world- just beautiful. We were lucky enough to be upgraded - so we were very pleased with our large room and very large bed.

Reception were again efficient, helpful and friendly throughout our stay.

Breakfast was wonderful- I cannot think of anything else that could be added to the choices and all prepared and cooked to perfection. The final topping is the evening meals. The food and choice is top class and the restaurant staff cannot do enough to ensure that you have everything that you need.

I was not sure about writing a review since my neighbours (who also stay here) and ourselves do not really want to share it with the rest of the world!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Irishballad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendHotels, General Manager at The Imperial Hotel, responded to this review, 1 April 2014
Thank you for taking the time to post such a glowing review of The Imperial Hotel following your recent stay with us.
Your comments regarding our hard working staff members across all departments are lovely to read, and be assured these will be passed on to them via our 'review board' located in our staff room.
It is also great to read that you enjoyed your dining experience with us here at The Imperial; this is something we pride ourselves so comments such as these are very much appreciated, particularly by our team of chefs.
Thank you again and I do hope you return to The Imperial for another enjoyable break.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yeovil, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 March 2014

we have stayed at the imperial barnstaple several times and this stay was the best we have had. the staff are excellent and the foof remains at a very high standard. our room was tastefully refurbished and we would not hesitate in returning at a later date.

Room Tip: try room 212 for everything you need.near to stairs and lift. not at all noisy.
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank gerry b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrendHotels, General Manager at The Imperial Hotel, responded to this review, 27 March 2014
Thank you for your review of The Imperial Hotel following your stay with us.
Firstly may I thank you for choosing to return to the Imperial again and for your kind words on our hard working team of staff.
It is most pleasing to read how much you enjoyed the food served to you and the friendliness of our team of staff.
It is also great to hear that you have stayed with us many times before and I very much hope we can welcome you back once again in the very near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Barnstaple
1.0 mi away
Barnstaple Hotel
Barnstaple Hotel
#3 of 6 in Barnstaple
1,175 reviews
0.2 mi away
Park Hotel
Park Hotel
#2 of 6 in Barnstaple
564 reviews
0.1 mi away
Royal & Fortescue Hotel
Royal & Fortescue Hotel
#5 of 6 in Barnstaple
520 reviews
Show Prices
Show Prices
Show Prices
7.6 mi away
Saunton Sands Hotel
Saunton Sands Hotel
#1 of 4 in Braunton
1,748 reviews
9.7 mi away
Watersmeet Hotel
Watersmeet Hotel
#1 of 4 in Woolacombe
808 reviews
1.5 mi away
Travelodge Barnstaple Hotel
Show Prices
Show Prices
Show Prices

Been to The Imperial Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Imperial Hotel

Property: The Imperial Hotel
Address: The Imperial Taw Vale Parade, Barnstaple EX32 8NB, England
Region: United Kingdom > England > Devon > Barnstaple
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Barnstaple
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Imperial Hotel 4*
Number of rooms: 63
Official Description (provided by the hotel):
The elegant Imperial Hotel, Barnstaple, North Devon, is part of the prestigious Brend chain of West Country hotels. Overlooking the River Taw at the heart of the market town of Barnstaple, this exceptional four-star hotel combines old-style charm with the highest standards of comfort and service. Whether you're looking for a family holiday or a peaceful break, the Imperial is the place for superb service. The hotel is also a popular venue for conferences, banquets and weddings. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Odigeo, Expedia, Ebookers, Priceline, TripOnline SA, Traveltool, S.L.U., HRS, Evoline ltd and Cancelon so you can book your The Imperial Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Imperial Hotel Barnstaple
The Imperial Hotel Barnstaple, Devon

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing