I booked into the Imperial Hotel with my Mother-in-law (79) for a couple of days, when we arrived we had a complimentary upgrade which was well received with a view of the river. The room was spacious and clean, bathroom facilities good with a nice power shower.That evening we ate in the restaurant, the service was excellent and the staff friendly. The table next to us had been visiting the area for over 20 years and spoke highly of the Brend Family brand.
The next day I went shopping and had lunch at The Bank (Brend family), again very nice food, although staff too efficient clearing my table and relaying whilst i was in the loo! That evening we ate at The Sands hotel on Saunton beach in the Terrace restaurant, fantastic views and again the food and service was excellent. I was very impressed with "Jed" the Assistant Manager whose customer service skills were second to none. I would like to stay at the Sands next time we visit the area. Mother-in-laws'observation "all the staff looked like they enjoyed their job", the Brend Brand is obviously working, I even saw a Brend Tour coach! I would recommend any of their hotels.
- Official Description (provided by the hotel):
- The elegant Imperial Hotel, Barnstaple, North Devon, is part of the prestigious Brend chain of West Country hotels. Overlooking the River Taw at the heart of the market town of Barnstaple, this exceptional four-star hotel combines old-style charm with the highest standards of comfort and service. Whether you're looking for a family holiday or a peaceful break, the Imperial is the place for superb service. The hotel is also a popular venue for conferences, banquets and weddings. ... more less
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- Also Known As:
- Imperial Hotel Barnstaple
- The Imperial Hotel Barnstaple, Devon