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Premier Inn Barnstaple Hotel
Ranked #5 of 6 Hotels in Barnstaple
Certificate of Excellence
Reviewed 20 June 2014 via mobile

Visited here with several colleagues for one night. The hotel itself was clean and comfortable, with efficient and friendly staff.
The attached bar/restaurant was Ok and the food was satisfactory, but the service was slow, but courteous.
On the evening we visited, we returned from a function abs decided to have a "night-cap", yet the bar had been closed early and even as residents we were refused service.

Stayed: June 2014, travelled with friends
Thank Nozbeast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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418 - 424 of 724 reviews

Reviewed 12 June 2014

Stayed here last weekend as we were in the area for a christening. Good location, only 20 min walk into Barnstaple town centre. There is also a large Tesco across the road. Staff were all friendly and rooms were modern and clean. Room had a very large TV and everything you would need from a budget hotel. Irons are available from reception and are of a decent quality unlike those in some other hotels. The tabletable restaurant attached to the hotel is nice. We had breakfast here which was good. The food at dinner was good however it did take some time to be served, I believe this was because we ordered after a large table, so it was understandable. If we were in the area again we would return.

  • Stayed: June 2014, travelled as a couple
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Thank captainsandy01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2014

We've stayed overnight here a number of times and keep coming back. Rooms are clean, staff are friendly, and I always appreciate the vegetarian options for a cooked breakfast, and soya milk available if you ask for it. There was once a mix up with a double-booked room, but it was sorted out quickly and we got a new room. The restaurant is in another building (with a pretty garden). The menu is varied, with several vegetarian options, but still room for improvement here. If you don't want to eat in, a short walk and an underpass brings you out right in front of the 24 hour Tesco superstore, which also has a cafe. There is ample free parking right in front of the hotel.

Room Tip: Many of the rooms are in another block out the back, so if you have trouble walking, make sure you a...
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  • Stayed: July 2013, travelled with family
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Thank Huldralicious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2014

This is a Premier Inn so the staff were very efficient and friendly. The hotel was full for my stay. I had a couple of minor problems which the staff tried to sort, a missing sink plug and a banging corridor door. Didn't effect my stay. Just dented the perfection of maintenance I've found at other Premier Inns. The hotel must be really child friendly as there were many staying on the Saturday night I was there.

  • Stayed: June 2014, travelled with friends
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Thank J0444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2014

very good for a short break or on your way down to Cornwall Very near to town centre and easy access to Motorway. Good parking and quiet surroundings. Easy access to RHS Rosemoor and other gardens of interest.

  • Stayed: May 2014, travelled with family
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Thank Mary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2014

We had booked a couple of nights at this hotel for a family party. In all, there were 14 of us staying here. Unfortunately, the rooms were spread between the main building and the annexe so we weren't all together despite either being on one booking or with the same booking names.

Checking in was very straightforward (we've stayed in a lot of Premier Inns) and we were told that the hotel had the new hypnos beds which we hadn't been aware of. However, when we went to our room, you could smell the smoke from the corridor. Inside the room, the window was open and a desk fan on full blast, but it was doing nothing for the smell. I asked at Reception for an airfreshener and was told that there wasn't one we could have. There was a good deal of shuffling around of rooms while we tried to get sorted and together as a group (there tends to be a lot of toing and froing for hair dos, biscuits, gossip etc among us) so I figured it was best left. The second Receptionist was more helpful, offering to move us and doing lots of juggling of rooms whilst trying to check in another indecisive family, but in the end it was more important for us to stay with the family, the majority of whom were now in our corridor.

We decided to try and grab a quick pint in the pub next door, but it was absolutely heaving. A great sign for them, not so for us who had just had a long drive down in Bank Holiday weekend traffic. We managed to cobble together some chairs around the high tables, but these weren't suitable for an elderly aunt who couldn't climb up to sit.

My family chose to drive out to get some fish and chips in Barnstaple while the rest had a table in the restaurant booked for 6.45pm. We got back after 8pm and they had only just been served their starters. Again, they had all had a long journey (hence booking the early table) so the wait was unacceptable for them.

The pub remained busy thanks to the football that was being shown, but we managed to stay and have another drink.

The room was quiet (but still stinking, despite us now having bought our own can of air freshener) and clean. There was constant hot water and the hypnos beds were indeed very comfortable.

Breakfast on Sunday morning was faultless. Prompt table service and freshly cooked breakfast (not a hot buffet) as well as continental choices, cereal, croissants etc.

Unfortunately, we left breakfast later on Monday morning and to be honest, it was a farce. We waited 10 minutes to be seated and were told we couldn't have the table we'd asked for as it was reserved for a six (and later occupied by 3..) the continental selection was empty, there was half a loaf of bread for toast, no croissants, no muffins. The coffee was empty and there were no spoons for cereal. The juice was spilled on the floor and the carpet sticky. When we ordered a cooked breakfast, we waited over an hour for it. The other tables around us abandoned the idea of breakfast altogether

This is a nice hotel with some good staff. The pub is no way near big enough to accommodate hotel guests (and seemed to attract locals too) and the service in the restaurant is slow. They do need to address the issue with smoke smells - whether that is from guests who have been smoking in rooms they shouldn't have, smokers sneaking a quick cig out the back by open windows or (!) cleaning staff smoking while they are working. Of our whole party, only our room smelled of smoke so it's likely to be an isolated case. But not even having an air freshener on hand is poor. I do acknowledge the offer to move rooms though, but it should have been checked before it was let -if we had moved, some other poor souls would have had to experience it instead of us as the hotel was full.

  • Stayed: May 2014, travelled with family
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Thank elizamack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

Couldn't ask for more from this Premier Inn, especially as we got it at what I believe is it's cheapest rate. Rooms have recently been modernised and are spotlessly clean, staff very helpful and everything in working order. best to have a car if you stay here as the 25 minute walk into Barnstaple is a bit long. Barnstaple is a great place to base yourself for exploring North Devon

  • Stayed: May 2014, travelled with friends
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Thank djb34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Barnstaple Hotel

Address: Whiddon Drive | Barnstaple, Barnstaple EX32 8RY, England
Region: United Kingdom > England > Devon > Barnstaple
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #5 of 6 Hotels in Barnstaple
Price Range: £45 - £81 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Barnstaple Hotel 3*
Number of rooms: 71
Official Description (provided by the hotel):
Golden sands or green fields? At the Premier Inn Hotel Barnstaple, you're spoilt for choice. You'll find five fab beaches and the wilds of Exmoor all just 30 minutes away. Ride the waves at surf meccas Woolacombe, Saunton Sands and Croyde, or hop aboard a donkey at the historic fishing village of Clovelly. Bargain hunt at Barnstaple's covered market, or hunt crabs off the quay at Appledore. After making a splash, return and refuel in our Table Table restaurant, spacious rooms and comfy beds. Directions: Leave M5(J27) and follow the A361 for 38 miles. Situated off the North Devon Link Road (A361) towards Barnstaple town. Turn right at Portmore roundabout. Next to the Barum Gate Table Table. Sat Nav Directions: When programming your Sat Nav device, use the following postcode: EX32 8RY Hotel Parking: Free on-site parking is available at this hotel. ... more   less 
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Also Known As:
Premier Inn Barnstaple Hotel Barnstaple
Premier Inn Barnstaple Hotel Devon

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