We've stayed in three different Premier Inns during the past month and this one is certainly the best. It's a great venue close to the heart of the city, theatre and the waterfront - if you can find it! Perhaps our Satnav was having a bad day but we went up and down the same road three times before we managed to find the place. The instructions e-mailed to us by the hotel didn't help much either and that must be a priority for the management. Issue a decent map and clearer instructions for travellers. That having been said, we could not fault the service we received - from the delightful young waitress who advised us to 'fill yer boots' when we arrived for breakfast to the delightful duty manager for whom nothing was too much trouble.. For the record, she's called Chris Ward and Premier would do well to treasure her. She's worth her weight in gold. We'd also recommend accepting the dinner-breakfast package if you don't feel like venturing into the city. It's good value for money though your choice is restricted to certain dishes. Why it isn't possible to buy an upgrade to cover every item on the menu is beyond me.
- Official Description (provided by the hotel):
- Located in the centre of Durham, home to the World Heritage Site of Durham Castle and Cathedral ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Premier Inn and Evoline ltd so you can book your Premier Inn Durham City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Premier Inn Durham City Centre Hotel Durham
- Durham Premier Inn