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“Price great and service priceless”

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Premier Inn Durham City Centre
Ranked #2 of 19 Hotels in Durham
Certificate of Excellence
London, United Kingdom
Level Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Price great and service priceless”
5 of 5 bubbles Reviewed 13 April 2014 via mobile

Centrally located with a good but small bar and restaurant, this hotel was a winner with all of the family. We were all delighted by the service and especially the excellent breakfast. We would recommend to anyone visiting Durham.

Stayed April 2014, travelled with family
Helpful?
Thank Sean K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,501 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (230)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Cheyenne, Wyoming
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 13 April 2014

There was a problem with our reservation made through booking.com. Only a double bed room had been booked for our family of four. We were very impressed with how the staff found a way to accommodate us by moving cots into a handicapped room. They also provided free tea while we waited and moved our bags to our room. Location is near the city center. Slightly noisy nightlife crowd outside the hotel could be heard until the middle of the night. The breakfast and staff were excellent.

Room Tip: Rooms away from the front of the hotel would be quieter.
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenny19982014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Shields, United Kingdom
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 11 April 2014

Spotlessly clean, friendly helpful staff, would definitely recommend.

I booked early for one night for £29. Fantastic value, fantastic location.

The room had everything I needed for my one night stay. A big bed, crisp white clean sheets, four pillows, large screen tv, power shower.

Right beside the main nightlife in Durham. However had a great nights sleep.

Room Tip: Book early for a great deal (£29).
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JOEHSouthShields
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlisle, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 April 2014 via mobile

Had a great stay here.Room was very clean.Great location & easy to get to.
Decided to have breakfast on our last morning but a but disappointed with members of staff on breakfast duty.Firstly they couldn't find us on the list (we had booked & paid the night before) but let us go ahead anyway.But not one member of staff explained to us how it worked.Then after being there 10 minutes all hot food was gone.So not really all you can eat unless you want cereal/yoghurts etc.But did over hear staff tell people arriving that it was to be ordered but it was still all you can eat.Not one member of staff made us aware of this.
Left us feeling uncomfortable.
Would stay here again as reception staff were brilliant just won't book in for breakfast in the future.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank supermamma190736
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, United Kingdom
Level Contributor
94 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 bubbles Reviewed 8 April 2014

This hotel is handy for everything in the city centre. Walkable (15 minutes) from the station although it is a good down hill route (steep going back to the station)!

This is a typical Premier Inn hotel, it is clean and smart and has a bar / restaurant (although we did not eat there). All rooms are en-suit, have tea and coffee making facilities, a TV, and plus other little things like hair dryers etc.


We stayed on a Sunday night and the hotel was very quiet. I cannot vouch for what it is like on busy nights! We also experienced very little noise from the streets outside (it was not a busy street!).

A good quality budget hotel (we booked months in advance and got the room for £29 for the night! Plan ahead – book well in advance!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Malc-at-York
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hawick, United Kingdom
Level Contributor
527 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
5 of 5 bubbles Reviewed 7 April 2014 via mobile

I've stayed here on several occasions and never been disappointed. It has everything you could wish for, locality to the various restaurants that are nearby, a theatre only two mins away and the attractive City square which is about 5 mins walk. The Premier Inn is modern, built just a few years ago and is kept spotless with great staff. Although it is close to all the facilities and attractions that Durham has to offer, I've never had any problems with noise spoiling things and at night and you've always got the Premier Inn good night promise. Even although this is a fairly new PI, I did notice on our recent visit that they now have installed triple glazing and new flat screen Samsung TVs with fabulous picture quality. If you want a decent price, you have to book well in advance. For parking, there's an NCP car park at the rear. One you've got your ticket,take it to the PI reception in order for the staff to stamp it for a 10% reduction.

Stayed April 2014, travelled as a couple
Helpful?
Thank Bordersgeezer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dundee, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 7 April 2014

I'm a big fan of the Premier Inn generally which I find offers consistent quality of service. However, the Premier Inn Durham City Centre was particularly notable for its great location and the quality of its staff. They were, without exception, friendly, helpful and great fun. You pay £7.70 per day for the multi-storey car park at the rear of the hotel but it was very convenient and only a stone's throw away so, personally, we didn't mind this. Would highly recommend.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Discerning T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Durham City Centre

Property: Premier Inn Durham City Centre
Address: Freemans Place | Walkergate, Durham DH1 1SQ, England
Region: United Kingdom > England > Durham > Durham
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#2 Romantic Hotel in Durham
#3 Family Hotel in Durham
#3 Business Hotel in Durham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Durham City Centre 3*
Number of rooms: 103
Official Description (provided by the hotel):
Located in the centre of Durham, home to the World Heritage Site of Durham Castle and Cathedral ... more   less 
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Traveltool, S.L.U., Booking.com, Odigeo, Evoline ltd, Priceline and Premier Inn so you can book your Premier Inn Durham City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Durham City Centre Hotel Durham
Durham Premier Inn

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