I had lunch at the radison blu in Durham with a client. I advised the staff multiple times that I have a severe dairy allergy. The hotel guarenteed that they could accommodate this, with the server actually calling down to the kitchen so I was feeling reasonably reassured. They then served me a tuna salad sprinkled with Parmesan cheese. Fortunately I am vigilant, but the hotels response was really poor. I spoke to the manager, but they didn't seem to fully appreciate the seriousness of it.
This shouldn't happen in a professional kitchen I decided to review so that other people don't have the same experience.
- Official Description (provided by the hotel):
- Overlooking the River Wear, Radisson Blu Hotel, Durham presents a prime location for a visit to England. Voted "Best City in the UK" by Conde Nast Traveller, Durham has all the culture and charm you're looking for in an English town. Find UNESCO World Heritage sites and attractions Durham Cathedral, Durham Castle and Durham University less than 3 kilometres away. The 207 well-kept, modern bedrooms and suites offer 4-star amenities. Collage Restaurant offers a unique twist on the British Brassiere with a range of signature dishes and British fare. The Bar serves a food menu, great drinks and classic cocktails early into the morning. Unwind at the fitness and wellness facilities which include a swimming pool. Enjoy helpful services like on-site parking, express laundry and One Touch Service. The conference space houses 11 meeting rooms which can be used for all types of meetings and social occasions for up to 500 people. ... more less
- Reservation Options:
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- Also Known As:
- Radisson Blu Hotel, Durham Hotel Durham
- Radisson Durham