I booked this hotel for a birthday treat for my partnet. I emailed the hotel in advance to ask for an upgrade which they happily gave.
The room was lovely, very modern. We were upgraded to business class. The room overlooked the river at the front of the hotel. The room had great extras such as robes, slippers, free mineral water, nespresso coffee machine, hair dryer, upgraded toiletries, lcd tv, free safe. The bed was very comfortable and big. There was also a table and two comfortable chairs.
the bathroom was very clean, with a walk in huge shower, modern sink and toilet. The toiletries were very good. I could not fault the room apart from the air conditioning was hard to work and didnt seem very strong.
The restaurant was my only dissapoint. we were booked dinner, bed and breakfast but our meal plan only included a choice from the buffet and a dessert we couldnt choose from the normal menu. the buffet was ok but they didnt replenish items quickly enough, the food was luke warm at best and there was many pizza's or pasta to choose from. We had to ask for butter for the bread 3 times before it arrived. we were seated but someone didnt take our drinks order until we had finished starters. they then even had the cheek to charge me £1 for our desserts as we had a "maximum of £15 to spend each" this was not stated anywhere in the booking.
the health spa and leisure facilities were brilliant. the pool was quite big and very modern, although a little cold. the sauna and steam room were very new and modern and the jacuzzi was good. the changing rooms were a good size with plenty of showers but no toiletries in the showers.
we booked some beauty treatments which were very nice and not too over-priced. the beauticians were very helpful and friendly and also suggested some good places to go out in durham.
breakfast was fine, good choice of hot items, breads and muffins. a few choices of yoghurts and juices. the scrambled egg tasted awful though. tea and coffee you served yourself. i must say the breakfast is not a patch on the "marriott super breakfast2 although it did suffice.
i would deffinately visit this hotel again but only on a bed and breakfast basis. i would rather have a meal in durham. the restaurant was very overpriced for the a la carte menu, buffet priced at £10.50 but only included a small selection of starters and 4 pizzas 6 pastas. the best things about the hotel were the rooms and the leisure facilities.
- Official Description (provided by the hotel):
- Overlooking the River Wear, Radisson Blu Hotel, Durham presents a prime location for a visit to England. Voted "Best City in the UK" by Conde Nast Traveller, Durham has all the culture and charm you're looking for in an English town. Find UNESCO World Heritage sites and attractions Durham Cathedral, Durham Castle and Durham University less than 3 kilometres away. The 207 well-kept, modern bedrooms and suites offer 4-star amenities. Collage Restaurant offers a unique twist on the British Brassiere with a range of signature dishes and British fare. The Bar serves a food menu, great drinks and classic cocktails early into the morning. Unwind at the fitness and wellness facilities which include a swimming pool. Enjoy helpful services like on-site parking, express laundry and One Touch Service. The conference space houses 11 meeting rooms which can be used for all types of meetings and social occasions for up to 500 people. ... more less
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- Also Known As:
- Radisson Blu Hotel, Durham Hotel Durham
- Radisson Durham