Just been for a massage at the Radisson Blu spa. Used to be Limehouse Spa but has apparently changed hands - this is not clear on the website and wasn't mentioned when I booked.
I've been before and had excellent massages but I was disappointed from start to finish today.
Firstly, I was asked to sit in the main reception to fill out my consultation form rather than in the relaxation room. Then there was nowhere to put my clothes in the treatment room, so I had to put them on the floor. The treatment room itself was very cold.
Back, neck and shoulder massages used to last 30 minutes which has apparently now been reduced to 25. Mine lasted barely 20 and wasn't enjoyable. The therapist concentrated on 2 small areas for the whole appointment, which are now very sore! I didn't feel relaxed at all.
The massage cost a whopping £40, which for a painful and cold 20 minutes is very disappointing.
I will not be returning and would no longer recommend this spa to others.More