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“Very nice break, the wife was well happy!!!!!!!!”

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The Town House Durham
Ranked #5 of 38 Durham B&B and Inns
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Very nice break, the wife was well happy!!!!!!!!”
Reviewed 17 February 2012

Really enjoyed the nites break to gadds house, stayed in the amethyst room which was really nice and had everything we needed. We didn't stay for a meal we enjoyed the Durham local cusine, which wasn't hard cos their was loads to choose from. The hotel staff was spot on really nice and polite. Had no problems, and the wife love it so happy days. We will be back,thanks

  • Stayed February 2012
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    • Rooms
    • Cleanliness
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Helpful?
3 Thank dunnyjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (101)
Date | Rating
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English first
Bishop Auckland, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 February 2012

Well this was booked by my husband as a treat for our fourth wedding anniversary on 15th feb 2012. We were booked in the The Garden room, with a hottub. On arrival to the hotel, it looked a bit shabby from the outside, but once we got in it looked very decadent and cosy. Please be aware aswell that upon check in you have to pay a pre-authourisation of £175 EVEN THOUGH we had already paid for the room! Anyway, We were taken to our room, which on first inspection looked lovely, however looks can be very disceaving. My husband went to the toilet and noticed (before he had been) that the toilet was blocked and there was stale water and bits of poo everywhere, so we called reception and 'sophie' brought down the supposed 'maintenance guy', who brought with him a mop and bucket...he huffed and puffed and didnt seem to be getting anywhere with it so then another man was sent down with another mop....this guy was in his CHEF WHITES and started to help the other guy out, well that certainlyput me off eating in the restaurant!! I WOULD NOT EAT IN THAT RESTAURANT EVER!! Anyway we decided to have a walk around durham and get something to eat there. We left the key with the receptionist. After having a lovely meal out we got back to the room, and we were told that the toilet was sorted. So we decided to give the hot tub a try, well trust me it was far from hot, after i nearly drowned getting in it as the handle had broke in two ( and im a 5ft and a size 6 so not exactly obease) we discovered that the temperature would not go up any hotter than body temperature, also there was a filter floating on top, a cracked drinks tray in there, and there was slime and grit when you touched the bottom of the hot tub. Also the hottubs arent private, there was a flimsy canopy over the top of it but you could see into the restaurant balcony. Anyway, we decided to get out and my husband had a shower, my husband can spit harder than that shower, so its certainly not a nice power shower like i was expecting, the shower head was mouldy and cracked.I then went to use the toilet and it didnt flush, infact it was worse than before. We both just looked at each other and said 'Lets get outta here'. We were offered to use a different room (to which the value of that room was £85, my husband had paid £250 for ours) Why would anyone do that?? So we checked out, and are still arguing getting our money back with the hotel manager, she was supposed to call yesterday but were still waiting for that! I was a travel director for co-operative travel, and I have stayed in many luxurious hotels aswell as basic/budget, I would never recommend this hotel. What an absolute waste of money and time.

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  • Stayed February 2012, travelled as a couple
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Helpful?
5 Thank Keely P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newcastle upon tyne
Level 5 Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 14 February 2012

Its not often that something surpasses your expectation but this did ! We stayed in the Indigo room which was lovely, with a huge HD TV on the wall and the huge double shower; you cannot fail to be impressed. The room was immaculately clean and as part of staying there we received two valentine cup cakes and Moulton Brown toiletries set. The hotel is very central so only a short stroll into the centre of Durham. Although the hotel was busy, it was also very quiet so we had a great nights sleep. The breakfast in the morning was superb and all locally sourced. The only issue I could see causing problems was that there is no parking, however as we stayed a Sunday night the on street parking was free so that was also good for us!!

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank hyndlegs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darlington, United Kingdom
Level 4 Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 14 February 2012

My partner & I stayed here Friday . . . . .i cannot fault this place at all. From arrival the staff were extremely pleasant & helpful, the decor in the hotel is very sumptuous & decadent.
We stayed in Le Jardin our room/lodge was a treat with grass effect carpet, nice decoration & mini sauna, the bathroom has a roll top bath with separate shower which was amazing, the room looks out over Durham cricket ground it has its own decked balcony with hot tub, it was quite private (no feeling of being overlooked at all). We didnt eat in the restaurant, however when we return (definately) we will !!!

  • Stayed February 2012, travelled as a couple
    • Value
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Helpful?
2 Thank jward78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darlington, United Kingdom
1 review
Reviewed 7 February 2012

We stayed in Gadds Townhouse for my birthday, and this being our first visit to Durham we were very pleased with the central location of the hotel, to enable us to explore the wonderful city!
The moment we entered the hotel, the staff could not have been more friendly and helpful! Nothing was too much trouble.
Our room was very impressive and no expense spared on the room finish, and most of all clean and comfortable.
We chose to eat in the hotel restaurant, and were not disappointed! the food was amazing and in a lovely relaxed atmosphere made my night really special.
All in all, our stay was a very comfortable, and luxurious experience and cant wait to return!!

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
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Helpful?
Thank MissKF1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gateshead, United Kingdom
Level 4 Contributor
32 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 16 January 2012

This was our 3rd stay at the Fallen Angel (now called Gadd's Townhouse). We were interested to try one of the refurbished rooms. We stayed in Ruby which was beautifully furnished and decorated with a four poster bed and free standing bath. It has atmospheric lighting but this translates as too dark when trying to get ready to go out. The bathroom was very small with nowhere to put your toiletries but had a monsoon shower and heated floor which was nice.
The hotel has a cosy bar and restaurant. We did not eat there because of the few choices for vegetarian diners but it seemed popular. Breakfast was served in the restaurant and was very good. The hotel is located perfectly for seeing the sights of Durham and within walking distance of shops, restaurants and bars.
We found all of the staff to be very pleasant and would recommend this hotel for special occasions.

Room Tip: For a really special experience try one of the rooms with a hot tub. Check out the website to see e...
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  • Stayed January 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank Africabat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 January 2012

Our stay was just for one night in the cream room with the hot tub. The room had recently been refurbished to great taste and it was immaculate. Breakfast and service was good. We viewed all the rooms while on our visit, we recommend this hotel and we will definitely visit again. Thai restaurant Zen is a must the food was Devine and we can't wait to return. No negatives about this hotel.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank SuSana G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Town House Durham

Property: The Town House Durham
Address: 34 Old Elvet, Durham DH1 3HN, England (Formerly Gadds Town House)
Region: United Kingdom > England > Durham > Durham
Amenities:
Bar / Lounge Free Breakfast Restaurant Wheelchair access
Hotel Style:
Ranked #5 of 38 B&Bs / Inns in Durham
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Town House Durham 4*
Number of rooms: 11
Official Description (provided by the hotel):
A classic Georgian building from the outside...... step inside and prepare to be wowed . Choose Gadds Town House, Durham city’s most beautiful hotel and restaurant. Nestled in historical and peaceful Old Elvet, a striking transformation of an elegant townhouse ideally located minutes away from the Cathedral & Castle and Durham’s vibrant night life. Once inside the decor exudes glamour, luxuriously decedent combined with an eclectic collection of antiques & paintings creating atmosphere and special ambience to completely relax and enjoy. ... more   less 
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Also Known As:
Gadds Town House Hotel Durham

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