My friend booked a table for eleven of us to celebrate her birthday at this hotel and I have never experienced anything so awful in my life. We waited 1.5 hours for the food and then they forgot to serve two meals. When one of the two came (the other was refused because everyone else had finished), the meal was so small that you could hardly see it- it was sent back. The quality of the meal my partner ate was very poor- overcooked and overpriced. Essentially, he paid £12 for sausage and mash with no vegetables.
We did complain to the owner. A compensatory bottle of red wine was given but we were a party of eleven and half of us were drinking white wine. Finally, the owner's attitude to our complaints was defensive, bordering on rude. Altogether, there was no excuse for this standard of service as the inn was not even full!
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- Also Known As:
- The Garden House Hotel Durham