We have just returned home after a lovely wedding at Lumley Castle. The venue was beautiful and being this time of year it was all Christmassy too. Access to the car park was ok although a little small but the venue was really easy to find. All staff were professional, friendly and very helpful. I'm on crutches at the moment and when we arrived at reception they immediately noticed this and changed our courtyard room from an upstairs room to a more accessible downstairs room which was a little bigger. There are only 3 reasons I have given this beautiful venue 4 stars and these are as follows.
The food provided was not that good considering this was a wedding and expensive venue. I found it rather bland and uninteresting both for the sit down and evening meal it felt a little bit mass produced and like it had come our of a packet.
The second reason was the accessibility of the venue inside. Being on crutches, and I was not the only one, the venue is very uneven underfoot obviously it's a castle and grounds are cobbled etc but the floors inside are slanted and uneven. There is a lift but only to the first floor which was exhausting due to how far away our room was from the rooms we were using. Also my concern as a health and safety person in my own work was fire risk. There would be no way I or any other guest who was disabled either temporarily or permanently would be able to get down from the floor we were on if there was a fire.
The third reason, and this may sound a bit petty, was the cost of drinks. You can take your own drinks but they do charge you corking so you are really stuck with buying your drinks there which I thought were a little excessive. £3.90 for a bottle of Budweiser I feel is quite over priced.
As I said earlier though the staff were amazing and very helpful and professional and the venue itself was beautiful I would recommend this to family and friends as a truly romantic castle.
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- Also Known As:
- Lumley Castle Durham
- Hotel Lumley Castle
- Castle Lumley
- Castle Hotel Lumley