We enjoyed the stay elemtent at the castle as it was a proper looking castle and our room was very nice, with a cool "narnia" bathroom inside a wardrobe.
The staff were really nice and welcoming apart from the resaurant on the night were we felt we were paid no attention and little things that would be expected ie water on table of which we needed to ask for and then a refill! Then when we ordered coffee we were told it would be delievered to the sitting room after 20mins wait nothing arrived and on checkin with staff they didnt seem sure. We then left and advised the staff to remove from our bill which it wasnt!
I think for the price we paid I would expect better service overall and the restaurant spoiled the stay.
I wouldnt recommend this castle to a friend as I judge on value for money but if money was no object and the restaurant was better then I would.
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- Also Known As:
- Lumley Castle Durham
- Hotel Lumley Castle
- Castle Lumley
- Castle Hotel Lumley