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“Coffee!!!!!”

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Ramside Hall Hotel, Golf & Spa
Ranked #2 of 19 Hotels in Durham
Certificate of Excellence
Darlington, United Kingdom
Level 4 Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Coffee!!!!!”
Reviewed 8 November 2013

Ate in the Rib Room yet again! Food great, service excellent as my husband never books anywhere and we usually just turn up!!!! However we always get a table! My only problem tonight was ... we ordered desserts and coffee - which we request comes after the dessert - however the coffee was served 10 minutes before our dessert arrived so by the time we drank it, it was tepid!!!! Always thought coffee was the last course!! Despite this everything else was superb.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank missie14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim B, Manager at Ramside Hall Hotel, Golf & Spa, responded to this review, 20 November 2013
Thank you for your comments
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2,224 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (526)
Date | Rating
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English first
Gateshead, United Kingdom
Level 3 Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 November 2013

An otherwise excellent stay was spoilt by an incident in the bar when two drunken strangers were wanting to order drinks and charge them to our room. They were ill-mannered, loud,obnoxious and intimidating. We were both surprised and disappointed when the barman explained that these men were friends of the hotel manager and were very drunk as they had been drinking all day and he could not do anything about it. Unfortunately this gives a very sad reflection of the standards of the hotel.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Jan2111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim B, Manager at Ramside Hall Hotel, Golf & Spa, responded to this review, 20 November 2013
Thank you for your review and sorry regarding the other guests
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 November 2013 via mobile

Well this is the second time my family and myself have stayed at this hotel and I must say that each time I have not been disappointed , the rooms are magnificent and so are the grounds, I would not hesitate to stay again, the food was very good indeed and the steak we had on the evening in the rib room restaurant was exceptional as was the service , I would recommend this hotel to any one , my family and myself had a great time.

Stayed November 2013
Helpful?
Thank Nanniekath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim B, Manager at Ramside Hall Hotel, Golf & Spa, responded to this review, 20 November 2013
Thank you for your comments and 5 star review
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stoke-on-Trent, United Kingdom
Level 3 Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 November 2013

I took agroup of 90 persons to this Hotel last weekend.The Staff, the Bedrooms and the Food supplied to us were excellant.
I have visited this Hotel a number of time sin ther last 10 years with groups and have always found it to be first class.
On arrival at the Hotel with my group I found the Reception staff and its manager Beverley Anders extremely helpful , courteous, and very professional. They arfe a credit to the Hotel.
The bedrooms are extremely well furnished and very comfortable with all faciolities required.
WE had evening Dinner which was superb and the service excellant.
The group were entertained by the band " Good Rockin Tonight", and comments I had from my group were, " The best Band I have seen", " Tremendous please book them again"" Could not stop dancing".
Well done to all.

Room Tip: None all rooms are excellant
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SHINING26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim B, Manager at Ramside Hall Hotel, Golf & Spa, responded to this review, 20 November 2013
Thank you for your comments and we will see you again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheshire
Level 5 Contributor
64 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 1 November 2013

From the first telephone contact with reception to book a room, the customer service was second to none. The reception staff were friendly, helpful and welcoming.
Our room was large, spotless, and quiet. The bed was comfortable and we had a lovely view over the golf course.
We ate in the Rib Room Restaurant, which we'd booked with reception. It was very busy, and I would advise making a reservation. We both had tuna but cooked in two different ways - both delicious. Portions were very generous, and unfortunately, we couldn't manage any dessert.
The breakfast was really good - lots of choice and very good quality.
We had a great weekend and would love to stay at the Ramside again.

Room Tip: Ask for a quiet room overlooking the golf course
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie1Cheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim B, Manager at Ramside Hall Hotel, Golf & Spa, responded to this review, 20 November 2013
Thank you for your comments and review
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
CHESHIRE
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 October 2013

Very nice place, pleasant helpful staff and tasty food.
Food on the expensive side, but not so if you can take advantage of one of their many "offers"
spacious rooms and very quiet [ the back ones overlook the course].Not as "golfy" as you might think, more business like, excellent breakfast choice.very handy being 5mins from the A1 and 15mins from Durham.
£4.30 for a pint of lager/ £6.25 for a glass of wine is pricey though.
Will visit again on the strength of this experience

Room Tip: Delux v.good rear of hotel.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MKJ8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim B, Manager at Ramside Hall Hotel, Golf & Spa, responded to this review, 20 November 2013
Thank you for your review
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, United Kingdom
Level 6 Contributor
73 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed 27 October 2013

We selected the Ramside Hall for a two main reasons; Reputation and Location.
My parents celebrated their 50th Wedding Anniversary by having a wonderful party at the Ramdside Hall Gold Club, and everything was so well organised, and as someone who likes to make sure that things are 'just-so' I was delighted with the service that we received - a bit 'Thank-you' goes to Will for his hard work, and also to everyone of the staff who were part of such a great evening! They catered for 80 guests, decorated the room so beautifully and made the night so special for my Mum and Dad.
My hubby and I also stayed at the hotel, which is of course just a few minutes walk to the golf club, and the hotel was lovely. Reception was very polite and accommodating - our room was large, spotlessly clean and very comfortable. Shame we were only staying for one night.
I would wholeheartedly recommend using the Ramside Hall Golf Club for a party, and treat yourself with a night in one of their lovely rooms.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kaygee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim B, Manager at Ramside Hall Hotel, Golf & Spa, responded to this review, 20 November 2013
Thank you for your review
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramside Hall Hotel, Golf & Spa

Property: Ramside Hall Hotel, Golf & Spa
Address: Carrville, Durham DH1 1TD, England
Phone Number:
Region: United Kingdom > England > Durham > Durham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Durham
#1 Luxury Hotel in Durham
#1 Business Hotel in Durham
#3 Romantic Hotel in Durham
#7 Family Hotel in Durham
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Ramside Hall Hotel, Golf & Spa 4*
Number of rooms: 128
Official Description (provided by the hotel):
Durham's only silver awarded AA rated and 4 star hotel. Set in a unique location, surrounded by 350 acres of private grounds with two 18 hole Championship golf courses, a purpose built luxury on-site spa complex, four bars and award-winning restaurants. ... more   less 
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Also Known As:
Ramside Hall Hotel And Golf Club
Ramside Hall Durham

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