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“Wonderful RAMSIDE HALL Hotel & Golf Club”

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Ramside Hall Hotel, Golf & Spa
Ranked #4 of 19 Hotels in Durham
Certificate of Excellence
Cambridge, United Kingdom
Level Contributor
106 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Wonderful RAMSIDE HALL Hotel & Golf Club”
4 of 5 bubbles Reviewed 14 January 2014

We stayed at the Ramside Hall Hotel late in December and we were very happy with the feel of the place. It was relaxed and comfortable and the staff very pleasant and helpful.
Our room was very nice and well appointed, breakfast was very well presented and very enjoyable.

I will definitely be staying again.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rjcrowther
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim B, General Manager at Ramside Hall Hotel, Golf & Spa, responded to this review, 20 January 2014
Thank you for taking the time to post a review of your stay at Ramside Hall Hotel & Golf Club in December.

We are always pleased to read how happy our guests are with their stay and you can be assured that your comments are shared with the team.

We hope to see you back again very soon.

Tim Boyd
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,079 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (494)
Date | Rating
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English first
Newcastle, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 January 2014

Arriving on New Years Eve for our 2 night stay, we were joined by 2 fabulous friends, their 1st stay but our 3rd. Very efficient reception staff, found our rooms on 3rd floor very good, spotless and spacious. We had afternoon tea, the cakes, tea and coffee where fab but served by a very frosty waitress! but we were not put off as we moved into the bar for drinks, the bartender and manager there was fab. The Gala on the evening was fantastic from the starter, the buffet main course of which were different meats, spiced dishes, fish and seafood, deserts and the cheese table, all of which were servced by very efficient and helpfull staff, the Head Chef (Graham) who was carving the beef, was very helpful indeed, every single course was fabulous. Then we had the entertainment which was fantastic. The waiters/waitresses were very good, nothing was at all a bother for them. The meal in the Rib Room on the New Years Day evening was also excellent, it just finished our 2 days at Ramside Hall off with a flourish. The breakfast on both mornings were very nice, although on the first morning we were not offered a 'bloody mary' that was on the menu! As you can probably guess our 2 companies were bowled our by this New Years event and YES we will also be booking again for this years Gala. Fabulous.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Orchid960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim B, General Manager at Ramside Hall Hotel, Golf & Spa, responded to this review, 20 January 2014
Thank you for choosing Ramside Hall Hotel & Golf Club for your New Year celebrations.

Whilst I am delighted to read how pleased you were with all aspects of the event including Rib Room dining on New Year's Day, I would like to express my apologies that a member of our team had not entered into the spirit of New Year during your afternoon tea service.

I look forward to your return visit to our hotel in the very near future.

Tim Boyd
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sunderland, United Kingdom
Level Contributor
63 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 12 January 2014

We got married at this hotel and I have no hesitation in saying how great it is. The catering was fabulous and the room (suite) we were given was the best I have ever stayed in and I have been to many hotels around the world. It was spacious and had all the luxuries of a 5 star hotel, yet this hotel is 4 star. Staff are very friendly and anyone wishing to eat out can spend the evening in the Rib Room and have a great steak or any other food from an extensive menu. We liked it so much, we have stayed there a couple of times since. They regularly have cut price weekends on and they are well worth the visit.

Room Tip: Get a room that has a view of the golf course.
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JimHolborn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim B, General Manager at Ramside Hall Hotel, Golf & Spa, responded to this review, 20 January 2014
Thank you for choosing Ramside Hall Hotel & Golf Club - we are delighted to have you back!

We are always so pleased to read how much our customers have enjoyed their stay, particularly when they have had the opportunity to stay with us before and please be assured that your comments will be shared with the team.

We look forward to welcoming you back to Ramside Hall very soon.

Tim Boyd
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durham City
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 12 January 2014 via mobile

We can highly recommend , family, corporate , mini break, add Ramside Hall places to stay.
We attended the Gala Ball on New Year's Eve , not to be disappointed , arriving at the venue, the trees which line the drive were tastefully decorated with an abundance of magical clear sparkling lights,
Upon entering the Black Tie event in the Ornate Ball room , (a fantastic venue for wedding, Party) you could not miss the magnificent centre piece for the champagne & cocktails upon arrival, a unique ice sculpture surrounded by Silver top hat ice buckets, which impressed everyone and gave all a topic of conversation. The rest of the room look very nice and In keeping with the event.
The service was very well orchestrated impressive & efficient managers Tim , Paul and their team Ensured that all guests received nothing other than a perfection ,exceptional !!!
The choice of top class food was astounding, beef, lamb, pork, lobster, oyster, king prawn , curry, , salad deserts that's just what I could remember , catering for everyone's dietary requirements.
We were entertained , by sensational male vocalist Jerome also a Vegas cabaret show and a disco.

Ramside Hall professional family run business, with passion and attention to detail in order to be the BEST is very apparent.

Fantastic evening, would highly recommend all !!!!!!!!!!!!

What better way to see in 2014

THANK YOU ALL HAPPY NEW YEAR
Andrew,Calvin & Family
booked for 31/12/2014

Stayed January 2014
Helpful?
2 Thank Andrew-Bennett37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim B, General Manager at Ramside Hall Hotel, Golf & Spa, responded to this review, 20 January 2014
Thank you for your very generous review of the New Year's Eve Gala Ball - we are always delighted to see you at Ramside Hall Hotel & Golf Club.

Your lovely comments will be shared with the team who worked so hard over the Christmas and New Year festive season to ensure that everyone had a fabulous experience at our hotel.

We look forward to seeing you back again very soon.

Tim Boyd
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Yorkshire, United Kingdom
Level Contributor
67 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 12 January 2014

Returned for a mini break to The Ramside.
Got a Re furbished room. Perfect, quiet gentle colours....all fitments and finish, faultless. Large comfortable room.
I did ask to see some of the other rooms on offer, all a touch more expensive. On returning to our allocated room , felt that we had got an absolute bargain. Yes there where a little better,- a four poster bed,a slightly larger room, with a small entrance hall. But....our room was more than adequate.
Staff- all pleasant, and seemed to "enjoy their job, and wanted to do their best".
Meals - perfectly presented, quality ingredients used. All freshly prepared.
Really feel that I could find "just something negative" to balance this review.
Sorry.....even the grass, and gardens where immaculate!
My wife and I will be going back.....and just maybe, "we can catch em out!" (LoL)
More than happy to recommend this hotel.

Room Tip: Suggest...ask for a room away from the dining /entertainment areas?
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank edwardtate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim B, General Manager at Ramside Hall Hotel, Golf & Spa, responded to this review, 20 January 2014
Thank you for posting such a positive review of your recent stay at Ramside Hall Hotel & Golf Club.

We are always so pleased to read how much our guests have enjoyed their stay and we look forward to the opportunity of welcoming you back to our hotel very soon.

Tim Boyd
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
durham
Level Contributor
94 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 bubbles Reviewed 8 January 2014

Second new years eve spent here and again not dissapointed. Brilliant service good food and great show(felt Re Take That last year were better than Suzanne Shaws motown show mind you but she was still good although her band did drown her out some of the time )This was such good value 40 pounds per head and nothing to complain about except maybe the shere volume of people being too much for the dance floor. Well done to the Ramside team one and all .

Room Tip: didn't stay overnight
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  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank wittytitteecomittee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim B, General Manager at Ramside Hall Hotel, Golf & Spa, responded to this review, 20 January 2014
Thank you for choosing Ramside Hall Hotel & Golf Club for your New Year's Eve celebrations again this year.

Once again, we are very pleased to read how much you enjoyed your night with us and on behalf of the team sincerely hope we will see you again this New Year, if not before!

Tim Boyd
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cramlington, United Kingdom
2 reviews
4 of 5 bubbles Reviewed 8 January 2014

Stayed at ramside hall on weekend of 17th December 2013. Reception staff were very welcoming and helpful. The lounge area was beautifully decorated and very comfortable. Our room was very good with a huge bed which was so comfy and had every thing we needed. The party itself was great fun, excellent entertainment, nice food and very efficient bar staff . Breakfast next day was a great start to the day with a very good variety of food on offer. All in all a great stay and highly recommended.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank colind2409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim B, General Manager at Ramside Hall Hotel, Golf & Spa, responded to this review, 20 January 2014
We are delighted to read how much you enjoyed your overnight stay and party night at Ramside Hall Hotel in December.

It is always a pleasure to read how much our guests have enjoyed their Christmas celebrations with us and sincerely hope we shall have the opportunity to welcome you back to our hotel again very soon.

Tim Boyd
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramside Hall Hotel, Golf & Spa

Property: Ramside Hall Hotel, Golf & Spa
Address: Carrville, Durham DH1 1TD, England
Phone Number:
Region: United Kingdom > England > Durham > Durham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Durham
#1 Spa Hotel in Durham
#1 Business Hotel in Durham
#3 Romantic Hotel in Durham
#7 Family Hotel in Durham
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Ramside Hall Hotel, Golf & Spa 4*
Number of rooms: 128
Official Description (provided by the hotel):
Durham's only silver awarded AA rated and 4 star hotel. Set in a unique location, surrounded by 350 acres of private grounds with two 18 hole Championship golf courses, a purpose built luxury on-site spa complex, four bars and award-winning restaurants. ... more   less 
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Also Known As:
Ramside Hall Hotel And Golf Club
Ramside Hall Durham

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