Following on from Peter Shaws comments I would recommend anyone who stays over that they insist on seeing a copy of the Terms and Conditions before booking and read them carefully, also ask for any other policies that they state they have but dont go out of their way to show you. Also if you do stay there, before you leave get a member of staff to accompany you to sign off that your room is in good order. When we went there the hotel was empty and obviously struggling, there seems to be a culture of 'making' on clients, dont give them any opportunity. Otherwise a pleasant place to stay, the golf is very good value, breakfast over cooked and hard and expensive at £10 though. They ruined what had been a fantastic weekend. We found better deals nearer to Durham with more reputable organisations. Staff and management never get back to you following a complaint, be warned.
- Official Description (provided by the hotel):
- Durham's only silver awarded AA rated and 4 star hotel. Set in a unique location, surrounded by 350 acres of private grounds with two 18 hole Championship golf courses, a purpose built luxury on-site spa complex, four bars and award-winning restaurants. ... more less
- Reservation Options:
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- Also Known As:
- Ramside Hall Hotel And Golf Club
- Ramside Hall Durham