We book this hotel mostly out of habit; for years, we've stayed here whenever visiting Durham. The city lacks the kind of chic designer hotels that have invaded almost every corner of the UK, so the Royal County doesn't have much competition.
It's comfortable; our bed was excellent. The bathroom was large with a very big jetted tub. High marks on these two important things.
There were a number of flaws. First, the pool/spa was being refurbished so we couldn't use it, which was disappointing. As other reviewers have mentioned, the lift could do with an overhaul. I finally stopped using it because I wasn't sure the buttons you pushed actually connected to anything. Since I'm a bit claustrophobic, I was also afraid it would just conk out.
We specifically asked NOT to have a wake up call since we were exhausted and looking forward to a lie-in. But, of course, the phone rang at 6 a.m. It only rang twice, so obviously they realized their mistake. But too late; our lie-in was ruined.
So, yes, the hotel is comfortable and well located. I'm sure you could do worse. But overall, the hotel and staff just have a tired feel about them. If Marriott overhauled the elevator, generally freshened up the hotel, and motivated their staff better, this could become a more special place to stay.
- Official Description (provided by the hotel):
- Located in the heart of the historic city of Durham, this hotel – part of which dates back to circa 1630 – boasts views of Durham Cathedral and Castle and is situated on the banks of the River Wear. The Durham Marriott Hotel Royal County is ideally located within this University city, a short walk away from the world famous Cathedral and Castle. Through Durham’s cobbled streets, explore this unique city’s blend of old and new with shops, bars and restaurants to suit all. No 59 Old Elvet restaurant serves a full buffet breakfast with a choice of a la carte options, along with dinner, featuring Chef’s unique signature dishes. Afternoon Tea is served daily and a glass of Champagne can be added for an extra special touch. Later in the day choose from an extensive range of classic and contemporary cocktails in The Brew Bar. Alternatively our Starbucks store, situated on the ground floor of the hotel, serves a wide variety of teas, coffees, sandwiches and pastries throughout the day. Relax with a visit to the hotel’s leisure centre, complete with indoor swimming pool, gym, spa bath, sauna and steam room. The hotel is also ideally located for exploring the north east and its surrounding areas. Just 15 miles (24 km) from the centre of Newcastle and 11 miles (18 km) from Sunderland. Other local attractions include: Beamish – The Living Museum of the North, The Bowes Museum, High Force Waterfall and Durham Adventure Valley to name but a few. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Booking.com, Agoda, Superbreak UK, TripOnline SA, getaroom.com, Expedia, Hotels.com, Cancelon, Evoline ltd, Ebookers, HotelQuickly, HotelsClick and 5viajes2012 S.L. so you can book your Durham Marriott Hotel Royal County reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Marriott Durham
- Durham Marriott