We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Superbreaks deal - and what a deal!! (Good, bad and ugly)”
Review of Three Tuns Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Three Tuns Hotel
Ranked #17 of 18 Hotels in Durham
London, United Kingdom
Level 6 Contributor
204 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
“Superbreaks deal - and what a deal!! (Good, bad and ugly)”
Reviewed 23 March 2011

OK, split this hotel in to three. From the front - ugly, nothing to write home about at all, main road, grubby (traffic dirt) and in need of paint.

The bad - upstairs.....OK it is a mass of corridors like a fun house at the fair and our room though VERY well equipped with bath, shower, fridge, chairs etc was a bit 60's and had seen better days. The bathroom was in need of love but it all worked. The TV was 1980 and the remote was missing and channel 4 was missing some of the time (!). The fridge was welcome and the tea tray was fine.

The Good - downstairs - really really nice, had been refurbished about 10 years ago and was wearing well, nice public areas with character. The staff were all great and the food was really really nice.

BUT there is an even better bit. We got this through superbreaks and the price was so good I had to check and check and check again, £105 each for two night bed breakfast AND evening meal INCLUDING return train fare to London - I am sorry but this has to be the best bargain EVER.

Would I go again - YOU BET

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RuislipTropic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_threetuns, General Manager at Three Tuns Hotel, responded to this review, 25 March 2011
We are pleased you had a good visit and thank you for taking the time to express these views.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

235 reviews from our community

Traveller rating
    16
    74
    72
    46
    27
See reviews for
24
112
28
33
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Saxmundham, United Kingdom
Level 6 Contributor
94 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 13 March 2011

It was some trepidation that we booked this hotel due to very mixed reviews. We were greeted with a smile at reception and were allocated comfortable, clean rooms. (Our friends were given a room with a three piece suite and a massive double bed!) The hotel was smart, plenty of comfortable seating around reception and bar area. Food was good and served with a smile and very nice staff. The situation is on a busy road so if this will bother you just ask for rooms at the back. I really cant fault this hotel for value for money, five minutes walk from the city centre and, comfort. Yes, you could spend double the money and not have the rather tired furnishings and decor. Everyone that we spoke to at the hotel was very pleased with it too. Stay there and enjoy beautiful Durham City as we did.

  • Stayed March 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank french45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_threetuns, General Manager at Three Tuns Hotel, responded to this review, 14 March 2011
Thank you for your kind comments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coventry, U.K
Level 3 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 11 March 2011

The Three Tuns Hotel is the worst hotel I have ever stayed in The rooms are DIRTY dated and very unkept. Our room had 3 broken light bulbs, wallpaper hanging from the ceiling and the towels had holes in. Who gave this hotel 3 stars??? The Breakfast was awful. Would never use this hotel or chain again.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank glendaCoventry_U_K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Durham hotels

london
Level 4 Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 9 March 2011

I am a returning guest of the 3 Tuns and have never been disappointed. Great value for money at £40 per night and right in the centre of Durham WITH parking facilities. Rooms are large, airy and charming and the beds are comfortable. Staff are efficient and welcoming. Restaurant was busy and food good.

  • Stayed April 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ladygent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_threetuns, General Manager at Three Tuns Hotel, responded to this review, 14 March 2011
I am glad you found the hotel satisfactory.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northampton, United Kingdom
Level 5 Contributor
82 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 6 March 2011

We were staying on a 3 night liesure trip. The hotel is really good value for the city centre but there are issues. Rooms and hotel decor are very run down. The hotel is also on the main road from the city centre to university campus so at 2am when the clubs 'turn-out' it gets noisey (this is not the fault of the hotel but its worth thinking about). The big problem with this hotel is the food. Breakfast consists of a choice of cereals, a few yogurts and a cooked breakfast. If you prefer something lighter or continental then you will be disappointed. Noy a piece of fruit in sight. Chioces in the evening hardly changed. Choice of 3 starters, 4 mains and 3 desserts but desserts were the same on 2 nights with only one change of starters and mains. I distrust menus that have 101 choices. So when I see a small menu I generally expect that the kitchen is concentrating on making a small choice but really good food. Sorry to say that the food here is awful. I cannot stress enoguh that you need to avoid eating at this hotel. EG. I had 'haddock in a crispy coating.' It was a piece of supermarket bought fish in batter that was then even of very poor quality. The vegatables were stewed to a pulp! In this day and age, serving this type and quality of food is inexcusable. During our stay I know that there were a young couple planning their wedding.....I can only hope that they think very carefully before having their 'big day' at this hotel. At least check the menu and who will be cooking it!

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jsjamesds271
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_threetuns, General Manager at Three Tuns Hotel, responded to this review, 7 March 2011
Please accept my apologies for the problems surrounding the meals. This is being taken up with those concerned as they did not deliver the product you correctly expected.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
southampton
Level 4 Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 21 February 2011

The hotel decor is very dated, doesnt look clean, receptionist unfriendly bored cant be bothered attitude, room basically clean but dust hanging of pipes, minifridge empty, basic tea nd coffee in room and that is it. no information provided about facilities or town and i had to ask the bored receptionist for a hairdryer as none in the room. Breakfast room not very clean lots of debris/crumbs on carpet , breakfast choice was bran flakes, cornflkes and rice crispies, orange juice and yogurt and then toast and a cooked sausage bacon egg variatiion.Scrambled eggs were overcooked and the tomato and mushroom looked dried out. I came home and had a scrub, didnt feel welcome and wouldnt go again. Suggest some investment is needed in updating and staff training.

  • Stayed February 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mountdurand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_threetuns, General Manager at Three Tuns Hotel, responded to this review, 7 March 2011
Thank you for taking the time to relate your recent experience. I have taken the liberty of passing this on to those concerned with your stay, so as they can learn from it.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swanage, UK
Level 3 Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 February 2011

We wanted to stay in the city centre and despite some mediocre reviews here decided on The Three Tuns. Excellent location with pubs and restaurants within a very short walk. The hotel is a little 'tired' but that was more than made up for by friendly staff, excellent breakfast and a perfectly adequate room for what we paid (laterooms rate).

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ladyhotelier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_threetuns, General Manager at Three Tuns Hotel, responded to this review, 7 March 2011
Thank you for your positive comments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Durham hotels
0.0 mi away
Durham Marriott Hotel Royal County
0.4 mi away
Radisson Blu Hotel Durham
0.4 mi away
Travelodge Durham
Travelodge Durham
#7 of 18 in Durham
504 reviews
Show Prices
Show Prices
Show Prices
1.6 mi away
Bannatyne Hotel Durham
Bannatyne Hotel Durham
#12 of 18 in Durham
429 reviews
2.7 mi away
The Honest Lawyer Hotel
5.5 mi away
Lumley Castle Hotel
Lumley Castle Hotel
#5 of 18 in Durham
2,078 reviews
Show Prices
Show Prices
Show Prices

Been to Three Tuns Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Three Tuns Hotel

Property: Three Tuns Hotel
Address: Three Tuns 10 New Elvet, Durham DH1 3AQ, England
Region: United Kingdom > England > Durham > Durham
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #17 of 18 Hotels in Durham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Three Tuns Hotel 3*
Number of rooms: 50
Official Description (provided by the hotel):
Attractive 16th-century Tudor-style hotel situated in heart of Durham, within walking distance of Norman Cathedral. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA and Cancelon so you can book your Three Tuns Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
3 Tuns Hotel
Three Tuns Hotel Durham
Three Tuns Durham
Durham Three Tuns

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing