My family and I have stayed here countless times over the years, starting when it was owned by another company (either Travel Lodge or Premier Inn, I can't remember which) and carrying on through the change in management. The welcome is always very warm, the staff are always lovely, the rooms are always comfortable and clean- overall it's just a really nice place to stay. Where it's part of a service station there's even food and drink about thirty seconds from the door of the hotel. Every time I've been there the people who clean the rooms/make the beds have always tucked my teddy in when they clean! It's just a nice and caring bit of attention to detail that they don't need to do.
I would recommend this to anyone who's going to stay at Durham. However, this is in Durham services, so I should point out that you need a car to be able to get into Durham City.
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