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“Another enjoyable visit to to this coffee shop”
Review of Treats Tea Room

Treats Tea Room
Ranked #1 of 6 Dessert in Durham
Certificate of Excellence
Cuisines: British
More restaurant details
Restaurant details
Good for: Kids, Child-friendly, Local cuisine
Dining options: Lunch, Breakfast, Brunch, Accepts Mastercard, Accepts Visa, Free Wifi, Highchairs Available, Seating, Takeout, Waitstaff, Wine and Beer
Description: Award Winning -Treats Tea Shop is situated in Siver Street, Durham City, not far from Marks & Spencer and on the same side of the street as the Post Office: we are on the right hand side of The Bodyshop up a short flight of stairs: we assist with wheelchair access and pushchairs:All of our food is made on the premises from the very best of ingredients: our menu ranges from home made scones to large portions of home made cake to toasted sandwiches / paninis / jacket potatoes / soup/ salads / sandwiches etc... all of which are generously served with fresh salad,homemade coleslaw and hand cooked crisps... we make our own curry,chilli and lasagne and we cook our own hams and chicken fillets.. we also make our own tray bakes including mars bar,mint & orange aero,malteser,toffee popcorn,crunchy,rocky road and our own flapjacks.... our cakes include lemon/chocolate/carrot&walnut/victoria sandwich, we also do frangipan/homemade egg custard/apple pie/tea breads/lemon meringue etc.. we have a lovely choice..We only use the very best Ringtons tea and coffee which is Fairtrade and have a variety of soft drinks: we are also licensed to sell bottled beers/cans/wine/cider etc.. Our MilkShakes are made with real dairy ice cream - try our new Smores shake - Chocolate and toasted Marshmallow - delicious ...we are an independent coffee shop committed to providing quality food at a reasonable price whilst incorporating excellent customer service..we look forward to welcoming you to Treats Tea Shop... thank you
Sunderland, England, United Kingdom
Level Contributor
166 reviews
100 restaurant reviews
common_n_restaurant_reviews_1bd8 96 helpful votes
“Another enjoyable visit to to this coffee shop”
Reviewed 10 April 2014

Returned here for another visit as me and my Mam enjoyed it so much last time. We both ordered the same paninis again, had to be corned beef and tomato and they were lovely with salad, crisps and coleslaw. I had an apple juice and my Mam ordered a cappuccino which she also got a refill on. My Mam decided to stick with the carrot cake again and I'm sure the portion was even bigger this time, she had to take the rest home in a takeaway box. I decided to try the frangipane which I really enjoyed but I had to take some home after eating all that food. We paid about £17 altogether which is great value. Service was great and as usual there were plenty of cakes to choose from. I will have to try the blueberry and almond scone next time as it has caught my eye on both visits. Definitely looking forward to returning soon.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Touran P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
reedyDurham, Owner at Treats Tea Room, responded to this review, 14 April 2014
Hi:
Thank you so much for your second review of Treats Coffee Shop: its very much appreciated by the owners and staff who are delighted that we lived up to expectations from your pervious visit to us:
The paninis, that your Mam and you had, are firm favourites in the café and represent a substantial meal, accompanied as they are with fresh salad, home-made coleslaw and hand-cooked crisps...
We're also very happy that you enjoyed the home-made carrot cake and frangipan and that you were able to take some home with you... we will never reduce portion sizes because of our policy to give value for money...we make sure that everyone who visits us is pleased with service and food...
I went with my 'better half' the other day to a coffee shop on the NE coast. It was a converted church and very nicely decorated with a lovely view... however the sausage sandwich I got was microwaved and the bun almost inedible... there was no garnish just one bun... I won't go back.. and it just proved to me again that we are doing the right thing @ Treats in providing nice food, good portions and reasonable prices.... that way we will get our customers to come back...
Everyone @ Treats hope that you and your Mam will visit us again soon... PLEASE mention your two reviews to us so that we can thank you in person for being 'doubly' kind in your lovely comments about us....
Best wishes and grateful thanks.....
Kieran
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Date | Rating
  • English first
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English first
Durham, United Kingdom
Level Contributor
25 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“Good value for money”
Reviewed 8 April 2014

Treats coffee shop offers a wide variety of snacks and meals . The service is friendly and it's lovely to look at the artwork displayed around the room. This is one of the nicest places to eat in Durham the scones and cakes are really good. Well worth a visit

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Linda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
reedyDurham, Owner at Treats Tea Room, responded to this review, 10 April 2014
Hi Linda:
A big thank you from the owners and staff @ Treats Coffee Shop for your lovely review of our café: we really appreciate your kind comments:
We're over the moon that you wrote... '' This is one of the nicest places to eat in Durham..''...
that means so much to us as Durham has quite a choice of cafes and restaurants so for us to be one of the nicest is great to know...
You also mentioned that we are good value for money and that the service is friendly.. that really pleases us because there is no better feeling than seeing customers happy with their visit to us..
We think that the artwork you mentioned adds to the ambience of the cafe and most of the scenes are from Durham City and the North-East area.... they create interest and discussion about Durham Cathedral, The Miners' Gala and the old Police control box in the Market Place.. Harry Lawson, who is the artist, is born and bred in Durham and doesn't boast a gallery but prefers to paint from his home is very reasonable with his prices for original water colours and acrylics...
We hope you visit us again very soon... please mention this review to us so that we can thank you in person for being so very kind...
Best wishes...
Kieran
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Newcastle upon Tyne
Level Contributor
27 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Best Coffee Shop by far!”
Reviewed 8 April 2014 via mobile

Took the outlaws to Durham for a Sunday afternoon out and decided to have a coffee before making the journey home, ww came across Treats by accident and as we climbed the stairs I expected it to be quiet.....WRONG! It was packed! We saw some people leaving and snagged the last table and placed our orders, now I look and eat like Desperate Dan but the portions of cheesecake, chocolate cake, quiche, corned beef pie etc etc are massive, the only thing that wasn't big was the bill. I would recommend Treats to anyone visiting Durham as it is by far the best coffee shop I have seen, food is excellent and the staff all have happy smiling faces and were polite and courteous!

Helpful?
Thank John H H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
reedyDurham, Owner at Treats Tea Room, responded to this review, 9 April 2014
Hi John (or is it Dan !!):
Thank you very much for your superb review of Treats Coffee Shop: its very much appreciated:
We hope you and your 'outlaws' enjoyed your visit to Durham on Sunday and we're delighted if we were able to add to that enjoyment:
It gives us a lot of satisfaction to know that customers have visited us in our café and enjoyed their lunch or coffee and cake: its hard work running a café and nice comments from customers keep us going: so thank you very much...
It was particularly nice of you to say: '' I would recommend Treats to anyone visiting Durham as it is by far the best coffee shop I have seen..'' that was very kind of you..
The pies, quiches,scones and cakes etc.. that you saw are all made either in-house or by a long-standing home baker so we're proud of our display and take great care in the presentation of our meals....
We also like to have a bit chat and laugh with our customers so it was very pleasing to see you comment on the ''happy smiling faces'' of staff ... I think that makes a big difference because visiting a café is a social thing and to be greeted in a friendly happy way is a great start to your café experience..
We all hope that you visit us again soon: would you please mention this review to us so that we can thank you in person for being so kind:
Best Wishes...
Kieran
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
durham
1 review
“If your ever in Durham this is the place to eat.”
Reviewed 2 April 2014

Lost count of the times I have been here and if you are ever in Durham this is the place to eat. All staff go out there way to make you feel welcome, food is excellent as are the portions which you get.
Keep up the good work as that's what keeps people coming back.

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank donnajam73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
reedyDurham, Owner at Treats Tea Room, responded to this review, 3 April 2014
Hi Donna:
Thank you for submitting a lovely review about our coffee shop: we're very pleased with the nice comments that you have made in respect of the staff and generous portions:
It was particularly good of you to write:
“If your ever in Durham this is the place to eat.”.........
We don't advertise our café and much prefer to rely on customers' recommendations and word of mouth... that ensures that we maintain the highest of standards in food and customer service... so you're very right to say that we should keep up the good work to ensure that our regular customers keep coming back....
We hope to see back in the café very soon and would love it if you mentioned this review to myself or David so that we can thank you in person for being so kind to us...
Best wishes and take care...
Kieran
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durham, United Kingdom
1 review
“Breakfast Treat”
Reviewed 30 March 2014 via mobile

4 adult full breakfast today excellent, been a few times now, good value for money well done to them,

Visited March 2014
Helpful?
Thank Eric F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
reedyDurham, Owner at Treats Tea Room, responded to this review, 31 March 2014
Hi Eric:
Thank you very much for your very kind review of Treats Coffee Shop:
We're very pleased that you all enjoyed your breakfasts with us on Sunday:
We aim to provide our customers with the very best of ingredients so we will only use large free range eggs / Cumberland sausage / best back bacon etc.. and you can have a full breakfast with toast and tea/coffee for only £4.50... we hope our customers feel that is good value...
We're very pleased that you have visited us a few times because it shows us that we are serving nice food and getting portions right at a reasonable cost....
We very much hope that you will re-visit us again soon: please will you mention this review so that we can thank you in person for being so kind to us:
Best wishes, take care....
Kieran
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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