We just finished lunch at this cafe, ordering a sandwich and two wraps.
15 minutes after ordering, the waitress said there were no more wedges, and would we mind chips with the wraps - we said that's fine. Another 15 minutes of waiting til our food arrived, making 30 mins in total. The cafe wasn't full.
My prawn sandwich with Marie Rose sauce was a prawn and mayonnaise sandwich - no Marie Rose at all. The sandwich doesn't come with crisps or anything. My husband's side salad was going off, and had gone all squishy and gross like it was leftover from the weekend. Our small cokes were half pints poured from a bigger bottle, so it wasn't as fresh as a can.
The service was really bad. At no point did they apologise for the 30 minute wait for three sandwiches, nor did they acknowledge the fact that they didn't provide a prawn and Marie Rose sandwich. At over £4 for the sandwich, I would definitely have expected more.
We paid just over £22 for some medicore wraps, the wrong sandwich, and three half pints of semi-flat coke, having waited 30 minutes in a cafe that wasn't busy.
There are SO many better places to go in Durham - Flat White, Leonard's, even Greggs will do a better sandwich at a better price. Don't bother going here, the service isn't even with a smile.
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