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“"Pub grub", rather than restaurant standard.....”
Review of Bowburn Hall

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Bowburn Hall
Ranked #12 of 18 Hotels in Durham
Reviewed 7 April 2012

We went for a meal only - we didn't stay at the hotel. The food was OK - "pub grub" rather than restaurant standard. The chips (which seemed to accompany most meals) were a little greasy and appeared to be the standard "frozen" type, rather than the thick, handcut ones. The vegetables were mostly peas... The staff were very friendly and the surroundings fine. Not a bad meal, just not special in any way....

  • Stayed: April 2012, travelled with family
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Thank Vintage1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 25 March 2012

Have visited Bowburn Hall on previous occasions for family celebrations, and have enjoyed it, but we were very disappointed by the standard of service in the restaurant on Mothers Day this year. It wasn't cheap so we were hoping for something special, but the food was average and the service very poor. We waited for lengthy periods to be served, and were at no point asked the usual question as to whether everything was ok. Sorry Bowburn Hall but on this occasion you let us down badly.

  • Stayed: March 2012, travelled with family
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Thank durhamfamily036
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2012

Stayed here for 2 nights on tuesday 21st feburary with my wife and everytime we stay it gets better and better the staff were so helpful especially kayleigh who was serving the breakfast area she gave 1st class customer service she is a credit to the hotel and the food was amazing and we will be stopping here again and i wpuld reccomend this hotel to anyone.

  • Stayed: February 2012, travelled as a couple
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Thank robwright00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2012

Luckily we had our sat nav as this hotel would be pretty hard to find otherwise as it is in the middle of housing estate!

staff were friendly enough and attentive and would do anything for you!

found it to be a very old and dated hotel a bit on the shabby side rooms basic and old fashioned wallpaper peeling and what looked like wallpaper peeling from the ceiling also! if you get a room on the top floor we were in room 29 be prepared to struggle if you have a big bag as the stairways and hallways on the way up are very very narrow!

bath and shower in bathroom! tv with basic freeview channels i'm quite tall about 6ft and my feet was hannging off the bed the bed was that small but it was extremely comfortable and slept really well!

when i booked this hotel it said it was only a few miles from durham city centre and newcastle! was about 20 mins drive into durham city centre! and about 30-35 mins into newcastle where we went to massive shopping centre that is the metro!

we drank in the bar the 2 nights we stayed ther found the prices rather dear a wkd and a pint of cider for £7.50 mabye im used to cheaper up my way but everytime i had a pint i stood at the bar and allways had to ask them to fill it up again before i took it away as they were allways trying to put a head on the pint of cider you could have put a flake into to make a 99 cone!

my partner had a meal on the first night when we were their would say the food is very basic and nothing exciting and way over priced for what it was but suppose with the portion size is their or their abouts ok!

we paid the extra 16 pounds for the 2 nights to get a cooked breakfast but their is a free continental breakfast their which consists of fruit fruit juices and cereal!

be prepared though as where you go to have breakfast is really cold in the conservatory! when going to have the fruit juice on the first and 2nd day it didn't look like the glasses had never seen a cloth to wash them mabye only rinsed out as they were extremely dirty n full of marks!

also at breakfast on the 2nd day we were their we were the only place set for breakfast and took 20 mins for breakfast to come but suppose you could say thats a positive as it was cooked fresh!

also when going to eat the fresh fruit that came with the continental breakfast when handling it it was extremely cold and hard as if it had been in the fridge and when handling it our hands stank of fish as if they had been put in the fridge along with the fresh fish as it does say on a board their fish is caught fresh everyday!

this is basic food hygine and think the chef or kitchen staff should be sent on a food hygine course as this is the basics of a kitchen and cross contamination of food!

but to summon up this place would be ok for an overnight stay but i personally wouldn't stay again as we had went for a romantic get away for the weekend! definately basic and average!

  • Stayed: January 2012, travelled as a couple
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1  Thank Brian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2012

Stayed here for 1 night for our company Xmas party

Clean ,tidy and adequate for what we wanted
Previous reviewers comment on how good the breakfast was but it was nothing to write home about -most hotels serve a help yourself breakfast so if you want extra bacon you could have it ,this was plated and you did not have the chance to ask for something extra
Would i stay again - possible if the price was right

  • Stayed: December 2011, travelled on business
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1  Thank hovis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2012

We have had Sunday lunch here a few times and always enjoyed it. We decided to have Christmas lunch here and stay the night. Our room was on the top floor not amazing but ample. Christmas lunch was excellent we didn't feel rushed and the food was very very nice. What makes this hotel are the staff who are polite, pleasant and very efficient. Bowburn Hall is a nice hotel but the staff make the difference and make it a nice place to stay and eat.

  • Stayed: December 2011, travelled with family
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Thank ftm99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2011

We stayed here for my best friends wedding. This went off with only some small hitches, really well organised.
The food in the hotel was really first class, although if you want breakfast get there early as when it's gone and if there are lots staying you may have to wait for them to wash up some clean cups for coffee.
For the cost of the room I would have expected something a little bigger and better. The beds were so small when my partner wanted to role over she had to wake me so we could it in unison......
If you are on the second floor don't take any big bags as the staircase is really small and there is no lift.
Not a hotel I would return in a hurry, but if there is a party on there then it saves getting a taxi but not by much.

  • Stayed: November 2011
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Thank TimH70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bowburn Hall

Address: Bowburn, Durham DH6 5NH, England
Region: United Kingdom > England > Durham > Durham
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #12 of 18 Hotels in Durham
Price Range: £46 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bowburn Hall 3*
Number of rooms: 19
Official Description (provided by the hotel):
Bowburn Hall Hotel is an excellent choice for staying, dining, meetings, conferences, functions, civil marriages and wedding receptions. Extremely popular with local residents and visitors alike, we're conveniently located for Durham Cathedral, Durham Castle, Beamish Museum, Gateshead Metro Centre, Newcastle and so much more. Set in 5 acres of landscaped gardens we offer a personable service, no matter the reason for your visit. ... more   less 
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Also Known As:
Bowburn Hall Durham

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