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“Won't be back”
Review of Sambuca

Sambuca
Ranked #47 of 324 Restaurants in Durham
Price range: US$7 - US$28
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Groups, Child-friendly
Dining options: After-hours, Breakfast, Delivery, Reservations
Description: Sambuca Durham is a vibrant and welcoming Italian Restaurant where friends and family can gathered together in a relax atmosphere. Unbeatable both value and food quality delivered by a very committed, competent and friendly staff.
Reviewed 9 April 2014

Went on a Saturday afternoon. Waitress behind bar was very impatient - even though there was no-one else waiting. Another waiter was rude as we were 'in his way' - there wasn't enough seating whilst we waited for our table. Food was fine and arrived quickly, however the earlier rudeness detracted from this and also there were lots and lots of kids running wild and it was too noisy!

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2  Thank saraswales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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583 - 587 of 901 reviews

Reviewed 3 April 2014

17 of us went for a 65th birthday, food was lovely, staff were friendly and it was great value for money.

Thank Shellwillis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2014

Four of us went to Sambucca on Saturday night. It was really busy and a good atmosphere. We ordered Black Pudding for starters but that was off so 3 of us had potato skins and the other calamari (which was overcooked so was tough and horrible). 3 of us chose the Seafood Delight and my sister-in-law had chicken parmo. The fish was all really overcooked and burnt - had a horrible burnt taste and the chicken was not cooked in the middle. When the waitress asked if everything was OK we said the food was burnt and chicken raw but no-one came to apologise or take anything off the bill. We will not be back again! The people whose birthdays were stood on a chair whilst everyone sang Happy Birthday to them - there were loads of "birthdays" (one girl told us it wasn't her birthday but the waiter asked her to pretend it was for a shot of tequila!).

My brother and husband both had the runs the next day so I'm guessing it must have been the calamari.

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1  Thank Pamped
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2014

retirement party for 40 , all when very well, the food was just great and hot ,no person had any complaints at all ,every one was full of praise for all the staff. well done .

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Thank keith1066b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2014

Don't waste your time, we booked a table half 8 on a Friday so we knew it would be busy. However a table for four was ready with only us waiting, and we were repeatedly told it would be 5 minutes until it was ready. They then seated another group who came after us!! Turns out we had been forgotten about, no apology and we were told they would be another 5 mins. We had waited over half an hour and felt they were messing us about, so we left. This is completely unacceptable and disgraceful customer service. This is a shame as the food is nice and good value for money, but this experience has totally put us off. Terrible service, also from previous visits some male waiting staff are very unprofessional, rude and rather lecherous towards female customers, which is totally inappropriate. Disgusting, will definitely not be returning!!!

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1  Thank A918021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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