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“Very disappointing”
Review of Tango

Tango
Ranked #47 of 357 Restaurants in Durham
Certificate of Excellence
Price range: US$8 - US$16
Cuisines: Brazilian, Wine Bar
More restaurant details
Restaurant details
Good for: Special Occasion Dining, Business meetings
Dining options: Breakfast, After-hours, Reservations
Description: At Tango Durham, you will experience the ultimate in comfort food with a modern twist. Located in one of Durhams most iconic buildings constructed in 1771 as the bridge house for the city’s famous world heritage site 'Old Elvet Bridge, we serve all your favourites from mouth-watering twists on the classic burger to healthy cuisine inspired by the Middle East with fresh in house made calorific desserts to top it all off. All truly locally sourced and produced fresh in house by the Tango team. If you are looking for a drink in a relaxed atmosphere, then we are the place, with fresh cocktails made in front of you at the bar by our team of trained mixologist’s to coffee’s brewed by our trained baristas. We also offer a small but unique selection of carefully selected beers and spirits selected from our travels around the globe. Locally owned & operated by true foodies.
Reviewed 22 June 2018

We ordered two chicken shawarma wraps both with fries. Food came pretty quick and tasted good,anyway having ate one half of the wrap I noticed some of my chicken was pink inside. I brought it to the attention of the waitress Karoline and asked her to let the chef know,she came back and the chef informed her it was chicken thigh and not chicken breast and that's why it was a different colour,the waitress then told us that it tells you on the menu but when we checked the menu it was never mentioned and then the waitress said she'd made a mistake. It was definetly pink and we got no apology and no thanks when we paid the bill. If yo go here be careful of the chicken dishes just in case the chicken is undercooked. Guess what? We'll not be back.

5  Thank AnthM1763
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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52 - 56 of 579 reviews

Reviewed 21 June 2018 via mobile

First time we have visited Tango, service and food excellent, friendly helpful staff, will definitely be going back

Thank Linda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sam g, Owner at Tango, responded to this reviewResponded 31 July 2018

Hi Linda M,

Firstly we're glad that you enjoyed dining with us & secondly, we are looking forward to seeing you return for your second visit. Perhaps we could even squeeze that extra bubble out of you ;)

See you soon,

Tango

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2018

The good - the burgers are excellent, and if you'd like to change things that are on the menu it's no problem.

The decent - the drinks selection. A mixture of mass market and local craft beers and spirits, with cocktails that seemed to be popular.

The bad - the service. We booked for 8.30, and showed up at 8 to try our luck. Fair enough, nothing available, but we weren't seated until 8.50. Once we were seated the service was quick, but the process of waiting for a table seemed disorganised and stressful.

Overall feedback from locals is Fat Hippo is a bit of a better bet, we'll go there next time.

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Thank Andrew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2018

We booked to have our Valentines day meal at Tango and I was extremely disappointed. We arrived on time for our booking and were seated on a table for 4 people (despite booking for two). On the whole we were completely ignored, it took forever for anybody to ask us about drinks or food and then suddenly multiple waters would ask us - complete chaos. The food was nice and came out swiftly but we couldn't get the attention of any waiters to ask for more drinks, and on taking our plates away the waiter asked us if it would be okay for us to leave soon as they needed the table. Shockingly awful - didn't ask us if we wanted dessert or any more drinks. Considering we had booked this table for a Valentines Meal I was gobsmacked at how rude and completely inadequate the staff were. We returned for another dinner in June, as we thought it might have been due to a busy Valentines day, however the service was equally if not even more disgraceful. The second time round we had planned to get dessert but after 20mins of waiting with our empty plates infant of us we gave up and just went over to the bar to pay and leave. Safe to say I will never be returning to this disorganised, rude and drastically inadequate restaurant.

    • Value
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2  Thank Hannah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2018

Really good restaurant high quality of food and drinks close to lots of bars nearby and think its good value for money went as a family and was a great experience

Thank Kieran W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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