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“Definitely in the running for the least welcoming place we’ve visited.”
Review of Cafe on the Green

Cafe on the Green
Ranked #116 of 365 Restaurants in Durham
Cuisines: British
Restaurant details
Reviewed 14 January 2019

Definitely in the running for the least welcoming place we’ve visited, this place caught our eye after a visit to Durham Cathedral. Couldn't ask for a better location, as it’s situated at the side of the quad, opposite the Cathedral. This is a UNESCO world heritage site, and being intrigued by the stone sign over the door reading “Hospitale” we entered to find it was in fact a licenced café. The sign for the Café on the outside with the opening hours had been covered by chairs (photo) and the impression was that staff were closing up despite the time being before 3pm.
The gentleman behind the counter was in considerable “why are you bothering me passive-aggressive mode” but all we wanted was tea and scones, with jam, no cream, so the order was eventually taken. The café was empty, not surprisingly, but it offered a quiet room and wintry sun through the windows. A history of the café was carefully written on a blackboard, but our “hosts” did not offer any information on the topic (a lady had appeared to clear the table, including the cream which we hadn't ordered). Perhaps staff are badly paid here, and everyone is entitled to a bad day but why not hang out a “No Vacancy” sign if you really prefer no customers to enter – many young people would be glad to have an opportunity to work in that historic location. Poor customer relations, indeed.

Date of visit: January 2019
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1  Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 207 reviews

Reviewed 8 January 2019

Decent cafe on Palace Green, but there are very few tables outside which tend to be never free. The coffee is good, so are their soups. Give it a try if you're in the area and in need for a break. It's rather loud, so perhaps not the ideal place for a business coffee place.

Date of visit: November 2018
Thank travellergeorge80s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2018

We loved this cafe, which we visited on a cold afternoon. The staff were friendly and helpful and service was good. The soup was delicious and very reasonably priced.

Date of visit: November 2018
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Thank 971janicea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2018

On first sight this place is unwelcoming. A rather sad looking selection of cakes was on show, and then you go into the café itself and the décor is uninspiring and rather depressing. Hardly service with a smile, and another table got our drinks, but luckily all parties realised the mix up. I had a scone - not bad, and a good hot chocolate. My mother had a toasted teacake, which she could not finish, so I had some of it and it was the worst toasted teacake I have ever tasted. They had toasted it as you would a toasted sandwich. It tasted burnt and bland. Very little care was taken over any presentation. I shall not be going back there.

Date of visit: October 2018
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2  Thank benben9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2018 via mobile

Popped in here today after our castle tour for a bite to eat. Enjoyed my halloumi and chickpea salad with spicy pesto and OH had a huge bacon and cheese toastie. Crisps with that were stale but his salad was ok. We had cold drinks and ate inside. All came quickly as they were not too busy.

Date of visit: September 2018
Thank christel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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