Well, what can I say. Overall the fittings and bathrooms will need a refurbishment soon, but to be honest, they weren't bad and I was told that they were getting new bathrooms anyway. I stayed over three nights in November. First night, a Wednesday, where I arrived fairly late (between 10pm & 11pm). After checking in, I wandered round to the bar, only to be told that it was closed - my fault as it closed at 11pm. After checking into my room, I popped downstairs (I was in the main building rather than the courtyard) to look for a paper, only to find staff pouring themsleves drinks, sitting down with a chinese takeaway - I was in shock! They'd turned away a customer just so the staff could have a party. The noise from a staff party (without any manager no doubt) continued through the night until approx 2:30am
Things went down hill from there - on the Friday & Saturday night that I stayed, it was inside the hotel -Friday was fine, but Saturday - the noise from downstairs throughout the night was horrendous. Same problem - a staff party.
Service from the breakfast team & management were very accommodating - but the evening 'student staff' leave a lot to be desired.
- Official Description (provided by the hotel):
- The Honest Lawyer Hotel, a 46 bedroom, 3* hotel and AA rosette restaurant is a modern hotel offering a friendly welcome, comfortable accommodation and a variety of dining options, all ideally located less then 3 miles from Durham City Centre. ... more less
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- Also Known As:
- Best Western Durham
- Durham Best Western