We first stayed here one Saturday in January for our anniversary, for bed breakfast evening meal as we had read good reviews. We had room 28 which was a courtyard room although quite small was adequate for one night stay . The evening meal was extremely disappointing to say the least My husbands starter of duck wraps were served cold.My main course of roast sirloin of beef consisted of two slices of what looked like supermarket bought beef which was so tough even the couple at the next table commented on my inability to cut it.My husbands and my food was again served cold so we could nt eat it.We left the restaurant very hungry and disappointed The next morning the shower wasnt working breakfast was served school dinner style standing in line with someone doling out the food like a dinner lady this was again cold.After voicing our complaints we received a phone call from the manager with apologies and offering us sunday lunch on the house.And as i believe everyone is allowed a second chance we took his offer up. We decided to stay on a room only basis as it was too far to drive home We arrived early and were promptly given the key to room 29 but when we let ourselves in it still had the previous guests suitcases and belongings in they were moved out and we were told they had upgraded to another room We were given three different reasons for this upgrade. When I tried to have a bath there was no hot water we reported it straight away but nothing was done about it We went for our meal.with out a bath or shower i may add. We ordered prawn cocktail which consisted of an ice cream sundae glass filled to the top with lettuce and the smallest amount of prawn cocktail on the top Our main course I had the pork husband had the beef. guess what it was stone cold the food looked like it had been standing all day. The creamy vegetable I dont know what it was had a skin on it. We gave it up as a bad job and asked for a taxi into Durham where we went for something to eat.As the saying goes there is no such thing as a free lunch well this certainly was nt. By the time we paid for a room taxis and food we spent a fortune.
- Official Description (provided by the hotel):
- The Honest Lawyer Hotel, a 46 bedroom, 3* hotel and AA rosette restaurant is a modern hotel offering a friendly welcome, comfortable accommodation and a variety of dining options, all ideally located less then 3 miles from Durham City Centre. ... more less
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- Also Known As:
- Best Western Durham
- Durham Best Western