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“excellent value for money”

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Premier Inn Durham North Hotel
Ranked #1 of 19 Hotels in Durham
Certificate of Excellence
Teesside
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“excellent value for money”
Reviewed 21 February 2013

We stayed at this premier inn for the first time with our 5 year old son in a family room just for a treat for him and had a lovely experience.
the room was immaculate and smelt lovely, everything seemed very new
Plenty of parking in the carpark.
the staff were very friendly and helpful, we arrived early and were able to check straight in.
We had dinner at the adjoining pub which was fine, not the best food we have ever had but okay for the price. there is a large play area for the kids so the little one was occupied while we watched him.
We opted for the premier breakfast which was really nice and set us up for the day.
I would definately recommend this hotel for a trip into Durham, there is a park and ride just down the road where you can park for £2.00, we just drove into Durham, 4 hrs parking for £2.60, not bad.
A lovely short break away, we will definately stay in a premier inn again if they are all like this one.

  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Victoria B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Byers Green, null, United Kingdom
1 review
Reviewed 19 February 2013

Arrived at the hotel and was greeted by a very friendly young lady. We were offered a booking for a table, next door.
When we found our room it was lovely, well kept, clean, warm and the bed was so comfy.
After getting sorted, we took the very short walk to the retaul park along the road before returning to get ready for tea.
We went next door for our tea and the food was beautiful. Not to mention free refills.
Would definately stay again.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rebecca S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, United Kingdom
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 16 February 2013

Unable to fault anything on this hotel, real friendly staff & very helpful. Wonderful food available in the pub adjacant to the hotel. There is a short ride into the city centre for all the local attractions & superb nightlife

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stephen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
county durham
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 February 2013

This was our first time staying at a Premier Inn;and we both thoroughly enjoyed our stay.The staff were very friendly and helpful.Our room was fresh and nipping clean,with a very comfy bed.A Great Big pat on the back to you all,and see you all again very soon.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank arlene c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Preston, Lancs
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 6 February 2013

My opinion is that Premier Inns are the best of the budget hotel chains in just about every area - this one is possibly the best Premier Inn I have visited. So what makes this one special:-

You get the usual great accommodation with very comfy bed, good sound insulation in the room, great bathroom facilities etc., and then the usual basic but perfectly adequate dining facilities nearby, easy parking…and so on. These facilities are virtually universal at all Premier Inns

What makes this one stand out is the friendliness and attentiveness of all the staff to every customer’s needs. Or just sheer friendliness when you are simply passing any of them. This seemed to be made up the natural friendly nature of the people in this area of the UK along with the usual Premier Inn customer relations training. Often when people try to be friendly in any retail situation, it comes across as a little false, however the staff here genuinely appear to enjoy being nice as well as enjoying their work

The only criticism I can come up with is that the directions to the hotel offered by their web page provide a postcode that your SatNav will take you to a road somewhere at the back of the hotel, so the website would be best updated to emphasise the need to use the road details in preference to postcode details in your device

I would definitely recommend this hotel to anyone

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LancashirePete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lancashire
Level Contributor
161 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 29 January 2013

I saw this place on trip advisor and was so impressed with the reviews I booked. What stands out is how it seems to matter to the satff that yiou have a good stay. OK so its a chain and not bags of charachter but its clean and cared for. It is what ot is and great access to the north east. Thanks all!

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank Davescunningplan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kettering, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 January 2013

I stayed here following another stay the night before in the Premier Inn Bellshill. How can to hotels be so different. I arrived and received a decent welcome and was given my room details (no offer to book me a table).
Got to the room which was directly on a corridor door on the second floor, this opened and closed every time someone walked through it and banged as it closed, for some reason there was also lose floorboard.
The room was freezing when i arrived, it was -8 outside and not much warmer inside my room so the heating went on straight away. The single bar heater took ages to heat the room, however there was still no heating in the bathroom which remained cold.
There was also a thermostat control on the hot tap on the bath which meant i could only get warm water.

The nights sleep was ok but awoke freezing in the morning as for some reason the room stat had turned itself off in the middle of the night.
it is a shame it was not as good as the Premier Inn i had stayed in the night before.

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chewoot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Durham North Hotel

Property: Premier Inn Durham North Hotel
Address: Rotary Way Arnison Retail Centre | Pity Me, Durham DH1 5GB, England
Region: United Kingdom > England > Durham > Durham
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#1 Best Value Hotel in Durham
#1 Romantic Hotel in Durham
#2 Family Hotel in Durham
#4 Business Hotel in Durham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Durham North Hotel 3*
Number of rooms: 77
Official Description (provided by the hotel):
Just to the north of bustling Durham, a short drive from the Beamish Museum and Pity Me ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Durham North Hotel Durham

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