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“Nice”
3 of 5 bubbles Review of Durham Castle

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Durham Castle
Ranked #10 of 19 Hotels in Durham
Certificate of Excellence
Spotsylvania, Virginia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Nice”
3 of 5 bubbles Reviewed 1 August 2014

This is truly an experience to stay at! However, if you are traveling with a large group you have to carry your bags through the city town center which is about 1/2 mile. The rooms were clean but no tv or ac. If going to Durham I would try and stay at another location. The food was ok but not great. It was the same each day with no variety. The Wi Fi was terrible in the sleeping rooms.

The staff were very friendly.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Snicky2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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194 reviews from our community

Traveller rating
    105
    57
    20
    9
    3
See reviews for
51
83
20
9
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Gateshead, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 28 July 2014 via mobile

We were guests at a wedding & stayed over lots of stairs but it is a castle we were in g7 not to many stairs the room was big & had a lovely view the food was lovely & the staff a credit to the castle nothing was to much trouble well done

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 767kathleen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Missoula, Montana
Level Contributor
157 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 bubbles Reviewed 14 July 2014

Let's see: visiting a medieval city; do we stay in a castle or in a modern establishment? Stay at the castle by all means. Rooms are ensuite and well stocked with toiletries and treats. Plenty of room but very simple as these are dorm rooms once the school term gets going. No lift but reception staff is able to help carry bags if necessary. This place is located right across the green from Durham Cathedral, and the bus line to Market Square, the bus station and the train station. It is also convenient to a large variety of restaurants, pubs and shops in this older part of the city. Free and decent wifi in the guest lounge, bar and breakfast hall. Not really very strong wifi in the rooms themselves. Breakfast was self-serve, but absolutely delicious and sourced from local farms. Furthermore, one eats in the Great Hall (think Harry Potter) and you would think Dumbledore might appear any time. Applause, applause.

Room Tip: Depends on your ability to walk up stairs. H3 was very doable and comfortable.
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  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Grizingraz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woking, United Kingdom
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 10 July 2014

The room price is not what you would call cheap, the accommodation I received was very basic at the top of 3 flights of stairs and the bed was hard. There were very friendly staff and there were very surly members of the castle security men. The breakfast is taken in the great hall which is lovely but one morning the scrambled eggs had turned green under the hear lamp! It's an experience but I'm not sure it worth the charges they make.

Room Tip: Ask for one on ground floor or off the grand staircase
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  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Geraldine O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle and Gateshead, United Kingdom
Level Contributor
32 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 10 July 2014 via mobile

Stayed in a standard single room, which I expected would be basic with a shared bathroom. However the bed was so badly squeaky and creaky that I had to take the mattress off and sleep on the floor! There was no way of contacting reception from the room. In addition the doors are all very heavy fire-doors and do not have a softener on them and so when ever someone else exited or entered their room there was a number of bangs. When I checked out I told the receptionist about the problems and he took my card payment and said thank you for the feedback! No sense of an apology or recompense! Do not stay here unless you are a very heavy sleeper!!
I would say however, the breakfast was nice and the atmosphere of the castle was lovely and aside from the receptionist the staff were very friendly and welcoming.

Stayed July 2014, travelled solo
Helpful?
3 Thank Becky D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 May 2014 via mobile

Myself and wife stayed in durham castle last year just after all the rooms had been upgraded...the rooms are spacious and mordern consisting of modern pod walk in bathrooms with wc sink and shower...it is located in tge heart of durham infront of the magnificent cathedral. ..within minutes walk to busy market town of shops and resturantes and bars...the staff and food were fantastic thankyou for making our stay grt..we will be back this summer hopefully

Stayed May 2014, travelled with family
Helpful?
1 Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Neots, United Kingdom
Level Contributor
106 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

We stayed here whilst on a weekend in the Northeast. Surpassed expectations - rooms fairly basic but what a location! Steps going up to room wasn't a bother for me; I made my partner carry the case! ;-) Breakfast in the Great Hall the following morning, buffet style. Eating breakfast and taking photos all at the same time. Good walking access to Durham. Whole experience was lovely.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cath w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Durham Castle

Property: Durham Castle
Address: The Castle Palace Green | University of Durham, Palace Green, Durham DH1 3RW, England
Region: United Kingdom > England > Durham > Durham
Hotel Style:
#5 Luxury Hotel in Durham
#8 Romantic Hotel in Durham
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Durham Castle 4*
Number of rooms: 25
Also Known As:
Durham Castle Hotel Durham
Castle Hotel Durham

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