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“Good View”
4 of 5 bubbles Review of Farnley Tower

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Farnley Tower
Ranked #15 of 38 Durham B&B and Inns
Sudbury, United Kingdom
Level Contributor
214 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Good View”
4 of 5 bubbles Reviewed 19 June 2014

We have just spent the past four days and nights at the Farnley Hotel. Our room was very nice, large, bright and an excellent view over the garden with Durham Castle in the middle background. The only negative in the bedroom was the mattress, a big sponge that bent in the middle. I am looking forward to getting home tonight to our medium firm king bed. The staff has been very helpful and friendly. Breakfast left a little to be desired though tried the Continental breakfast this morning and that was a great improvement. The hotel was built as a private home some 150 years ago and must have been a mansion in its day. In between it has had a number of "lives" and resembles a B and B more than a hotel.

It is possible we will return should our travels bring us near Durham in the future. I must mention the unaffiliated restaurant downstairs, DH1. If you are in the area, give it a try. The food and service were outstanding.

Room Tip: Room 10 has an excellent view of Durham Castle and Cathedral. It is a family room. Room 15 is a do...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Gerald P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
farnleytower, Management at Farnley Tower, responded to this review, 20 June 2014
Dear Gerald,
thank you for your great comments. We have noted your comments about the mattress which we are looking into and will take the appropriate action.
The comments about the breakfast are a little dissapointing as they seem to get quite positive comments normally.
Also please not we are a Guesthouse and not a hotel.

regards
Phil
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359 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (84)
Date | Rating
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English first
Nottingham, England, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 19 June 2014

i would like to recommend this hotel as highly as it gets the reception was so accommodating i arrived at 2030, everything is based on good old fashioned service .nothing was to much trouble the customer comes first which is soin this day & age .well done farnley i will definitely be returning .

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stuart H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
farnleytower, Management at Farnley Tower, responded to this review, 20 June 2014
Stuart,
Thank you for a great review. Our customer service skills are somthing that we take great pride in. We try to make sure every guest makes a top quality personal service.
Also we are very glad to hear you enjoyed your stay with us.

Regards
Phil
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Manalapan, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 June 2014

Stayed at the Farnley overnight, what a lovely place, quite unexpected too. If your looking for old world charm, exceptional customer service and a delightful stay in Durham look no further, You have arrived! Thank You Farnley Tower for being "splendid" PS. A friendly white and orange cat walks around from hallway to hallway up and down the stairs "adorable" and quite english in that he is so well mannered!

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nancy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
farnleytower, Management at Farnley Tower, responded to this review, 18 June 2014
Thanks Nancy for a great review, Our staff take great pride in there excellent customer service skills. We are very happy to hear you enjoyed your stay in Durham and the hotel cat Oliver is somone a popular figure amongst our guests!
Thanks again.
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Lincolnshire
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 5 June 2014

This was a short business visit with some free time. We needed somewhere central but quiet and were really pleasantly surprised by this hotel. As Durham rates go it was excellent value and a very good breakfast was served,thankfully without the intrusive 'Muzak ' in the background. The hotel was clean. Our room was spacious and exactly what we had requested. Throughout our stay the staff were helpful, friendly and courteous - even the cat welcomed us! The bed was comfortable and the hotel quiet. However it is (as so much in Durham),on a steep hill so walking into town could be a problem for one of limited mobility. I would recommend this Hotel for value and warmth of welcome. We will certainly return - if only to renew our friendship with the affectionate cat!

Room Tip: If you have any particular needs just ask the staff and they are sure to try to accommodate
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank traveltog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
farnleytower, Managment at Farnley Tower, responded to this review, 10 June 2014
Thank you for your very kind words. We are pleased you enjoyed your stay with us.
Unfortunatly the hill can not be help but it makes for good exercise!
we shall look forward to your return.
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Hitchin, United Kingdom
Level Contributor
76 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 3 June 2014

We were v happy with the room here, and the interesting building, and didn't mind too much the walk there as it's good exercise and we know Durham's accommodation options are sparse. There's also a cute cat who wanders about and is quite approachable.

My only niggles were no biscuits in the room, no background music in the restaurant - breakfast just the sound of cutlery on plates, and the Daily Mail greeting us in reception in the morning - would like to see/read a less hateful rag to start the day!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SirShaky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
farnleytower, Managment at Farnley Tower, responded to this review, 10 June 2014
Thanks for your review Sir. We like the idea of music in the brestfast room and are considering that. Also we agree that your paper should of been in better condition which we have spoked to our news agents about.
Thanks once again for your kind words.
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Selby, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 29 May 2014

We just stayed for one night - and despite the hotel not having received our booking through booking.com the staff were very quick and extremely friendly rectifying this and putting an extra bed up for our 3rd child in the family room. The room was of a very good size accommodating the 5 of us, very clean and comfortable. Breakfast was great and plentiful! Great building, too! All in all - lovely stay! Definitely would book again if we were in Durham again.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
farnleytower, Managment at Farnley Tower, responded to this review, 10 June 2014
Thanks Anna for your fantastic review. As a business we pride ourshelves on efficiency.
We are very glad to hear that you enjoyed your stay with us.
Shall look forward to your return :)
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York, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 29 May 2014

Firstly I would like to say how pleasant the staff where. On arrival I was greeted with open arms and a warm smile before the gentleman helped with my suitcase and took me to my room. I was presented with a lovely big room with stunning views over the city.
The room itself was exceptionally clean, the towels provided were lovely, soft and a generous size. They also have a snack menu available which was great for me as I did a lot of travelling that day and needed a rest and something to eat.
The first morning I woke up to glorious sunshine which made the view from my window more outstanding. I went down for breakfast and walked in to this beautiful well maintained white room with yet another stunning view over the city. I was greeted by a well mannered chap who Brought me my coffee and took my food order (full English with poached eggs) which was just what I needed for a long day of sight seeing ahead. The eggs were cooked just to my taste and the portion size was perfect for me. The second morning was exactly the same. No problems what so ever.
The hotel was quite full during my stay but you can see why its so popular.
The morning I was due to leave I asked a member of staff to book taxi to the train station which arrived within 5 minutes. Farnley tower is in a great location just a 5/10 minute walk into the city.

The only bad part about my stay is that it as far to short!
I will be back.

Room Tip: good breakfast, clean and great location.
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  • Stayed May 2014, travelled solo
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank philclark657
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
farnleytower, Management at Farnley Tower, responded to this review, 10 June 2014
Thanks for a great review. We are very pleased you enjoyed your stay with us and will be considering us again on your next visit. Our staff pride themshelves in delivering the best service possible. The taxi service you have describe have always been punctual.
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Additional Information about Farnley Tower

Property: Farnley Tower
Address: The Avenue, Durham DH1 4DX, England
Region: United Kingdom > England > Durham > Durham
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #15 of 38 B&Bs / Inns in Durham
Price Range (Based on Average Rates): £
Hotel Class:4 star — Farnley Tower 4*
Number of rooms: 13
Official Description (provided by the hotel):
Farnley Tower Is a 4 star quality guesthouse. The current owners have sympathetically restored this prominent Victorian building, providing the facilities you would expect of a modern city centre hotel.With its elevated position you can enjoy stunning views over Durham Cathedral and Castle, as well as the surrounding Durham countryside. Savour the culinary cuisine from the award winning restaurant The Gourmet Spot adjoining the guesthouse.Free car parking on site, less than a 10 minute walk to the city centre. ... more   less 
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Also Known As:
Farnley Tower Hotel Durham
Farnley Hotel Durham

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