I had the misfortune to be booked into the Hallgarth Manor for business as everywhere else within a 37 mile radius was fully booked... on arrival it become apparant why. I was greeted by two receptionists, one who was perfectly polite and the other possibly the rudest member of staff at a hotel that I have ever dealt with, who seemed to think I was putting her out by simply asking to check in.
As I made my way to my room, the range of smells that hit me was unbelievable - ranging from strange to what was unmistakibly urine. The room was dirty - there were stains in the bath and thick dust on the skirting boards. The bed was the most uncomfortable I have slept in for a long time and also had what looked like blood stains on the covers.
I would usually have complained, but I decided against having to deal with the rude staff and go into the town centre instead (I didn't dare try the food...though from the other reviews it seems like this may be the hotel's saving grace) and return only when absolutely necessary to sleep.
- Official Description (provided by the hotel):
- Hallgarth Manor is a traditional English country house hotel situated just 3 miles from the historic city of Durham in the northeast of England. This former 16th-century estate, set in spectacular grounds and gardens, has been discreetly modernised to retain many of its original features. Noted for the excellence of its food, the comfort of its accommodation and the quality of its many facilities, Hallgarth Manor is a real favourite for customers looking for conferences, business meetings, wedding celebrations and leisure breaks. ... more less
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- Also Known As:
- Hallgarth Manor Country Hotel And Restaurant
- Hallgarth Manor Country Durham