Booked into the Hotel Bel Air for one night, as the room was only £30 we did not expect much, just a room to sleep in. We arrived a little earlier than the check in time, and the person in reception said it was ok for us to go to our room, when we'd paid, which I thought was really nice. The room however was not nice. The window had been broken at some point, and instead of replacing the window, or even removing the broken glass, it was covered with a thin sheet of perspex. There was a large dint in the wall that would have taken twenty minutes with a bit of filler to correct. The lights were broken. The duvet was about an inch thick, it was that cold I had to give my girlfriend my socks to keep warm, as the heating did not come on until 8 am. Oh, and by the way, we are both toilet trained so there really was no need for a rubber sheet on the bed. The bathroom could have done with a good clean, and a shower curtain would not go amiss. I realise there is a cutoff time for breakfast, but was it really necessary for the man on duty to speak to me like I was a complete waste of his time? Also, get someone in to look at the stairs, the bannister is very wobbly, and the stair rails are loose, presenting customers a great opportunity to fall and injure themselves. I did not expect much for my £30, just a room which was warm and clean, and basic civility.
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA, Hotels.com, Book Direct Rooms, Priceline, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Bel Air Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.