myself and my husband have just spent the worst weekend break ever at this hotel, its so bad i really dont know where to start, the room was like a shoe box and needing decorating and the en suite was in a broom cupboard, we were told when booking as we were paying more we would have a large room but this didnt happen and the room we stopped in was the second room we had as the first one was really dingy so we asked to be moved.
i have to have a special diet and when booking i made sure they could cater for this and they said there would not be a problem but this didnt happen either the second night i ended up eating only a salad and a jacket potatoe and a fruit salad out of a 5 course menu, no starter as there was nothing i could eat, and the cheese and biscuits course was not even offered to us at all.
the car park was full so that we had to park in the sister hotel 10-15mins walk away, and there were noisy residents in the house across the street both nights so didnt get any sleep either.
we paid for 3 nights and only stopped for 2 and were not offered any kind of refund at all. the manager was apologetic but unfortunately too little too late.
all in all a total waste of money, i always check trip advisor before i book anywhere and have usually found the reviews a great help but i am not sure that a stopped in the same hotel as other reviewers, as there is no way i would ever venture into this hotel again!
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- Also Known As:
- Queens Hotel Paignton, Devon