We have just returned from a weeks break at Waterside. There was myself, my partner, 4 month old baby and our dog. Can't fault the location at all, pretty much 10 - 15 minutes drive from other areas, Paignton, Brixham, Torquay and 5 / 10 minute walk to Goodrington Beach which is probably the closest, most easiest to access beach.
The site itself has it's pro's and con's. We were in a Bronze caravan and can appreciate that we would not get one of the better vans because of having a dog, however the van we were allocated had not been cleaned properly, carpet had not been hoovered and lino was filthy, we had to brush the carpet and buy floor wipes to clean the lino. The rest of the van, surfaces etc were clean. Caravan itself had ample room for us, 3 beds. Linen provided was laundered and clean.
Parking sometimes an issue, each van not got its own space so sometimes have to park further away from van. No speed signs or arrows etc around site. Disappointed to see some people driving at speed around the site. Not good when loads of kids about. Should be speed humps and 5 mph limit.
Pool area clean and lifeguard welcoming. Our little girl had her first time in the pool.
Smugglers Inn....the pub....not great. Can't remember her name, but two female staff were friendly, polite and helpful. Chef's and other staff a little rude and seemed stressed. On one occasion we waited nearly one hour for take away. People were being turned away as they wouldn't cook nothing else, however member of staff asked for a chicken burger and they said yes we can do that for you, don't worry about paying. If that's the case don't let paying customers that are being turned away hear it. Closes early too.....we would have stayed outside the pub longer as couldn't take the dog in the entertainment section.
Arcade okay....we were happy with it.
Big focus on sales on site, marketing to buy actual caravan we stayed in inside was out of date.
Shop had everything we needed and priced okay but closed quite early.
Personally I think the site in some areas is understaffed and is badly managed, bring more staff in. Opportunities are being missed.
Would visit Devon again but will give this site a miss, wasn't terrible but certainly better accommodation about for the price that we paid.
- Official Description (provided by the hotel):
- Waterside Holiday Park, just outside Paignton enjoys some of the finest views in the region and is close to the fabulous beaches and attractions of the English Riviera. ... more less
- Also Known As:
- Waterside Holiday Park Hotel Paignton
- Waterside Holiday Park - Park Holidays UK Paignton, Devon