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“WHAT A DISAPPOINTMENT!”

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Waterside Holiday Park - Park Holidays UK
Aylesbury, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“WHAT A DISAPPOINTMENT!”
Reviewed 15 November 2010

My partner & i stayed there for a week.
As soon as we parked in the main carpark we saw it was shabby, there were cracks in the walls of the main building and it looked like it could do with a coat of paint.(POOR FIRST IMPRESSION). The caravan was only seven months old but the cleanliness was still poor
.
The bedroom was always cold as the heater was near useless, just as well we brought our own blankets, as threre were none provided.

The 250 litre bin near are Caravan was over flowing with rubbish for 3 days and not emptied.

One of the days we could only just get in and out of the park by driving behind and shop and a caravan (Had to fold in my wing mirrors).
This was due to a new caravan unit which had dropped of a lorry at the entrance, blocking it.

Me and my partner went to look at other parks within walking distance of waterside and we were even more upset and disappointed about the poor standard of the park we were staying in, compared to other parks in the area.
MY ADVICE IS PAY THE EXTRA £ 30 TO £40 AND STAY AT BEVERLY PARK OR HOBOURNE PARK. (and thay have indoor swimming pools).

I'm just being honest, thanks for reading

  • Stayed October 2010, travelled as a couple
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Helpful?
4 Thank shawnandhannah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Wales
Level 6 Contributor
190 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 19 October 2010

Went for a three day break curtesy of the Sun newspaper promotion. We upgraded to a gold caravan due to previous reviews and found the van to be very good. The mattress left a lot to be desired as you could feel every spring. So on the second day we used a spare duvet from the other bed as a base then the sheet and it was 100% better. Also the van was single glazed so quite cold in the morning, my job to get out of bed and light the gas fire in the lounge each morning. The entertainment was excellent, aimed at the kids early on and more for the adults later. Prize bingo was played and one link game between 19 camps in the group. this led to good winnings and on the saturday the full house prize was £1500, but it wasn't us that won it :( We opted for the half board option as this was a break for both of us and the wife didn't want to be cooking. The breakfast was very good, the evening meal had a lot of choices,BUT most were with chips, there was no salad whatsoever. Still we enjoyed what we picked each of the three nights. Plenty to see in the area especially Cockington, what a lovely village. Traffic was quite heavy even in October, must be a nightmare in the summer months. We would return again as it was a relaxing break.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
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Helpful?
Thank madasaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coalville, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 October 2010

Just returned from a weeks holiday here and really enjoyed it. Park is set on a hill so possible best to avoid if you have mobility problems. Stunning views across the bay to Torquay. We went in late september so expected the weather not to be great, not many people there either but that provided a bit more personal attention from the reps so not all bad.. We had a bronze caravan, tried to upgrade but was too late. Wished i had upgraded when i booked though as can get very cold at night and the only heating was a gas fire in living area. Site is fairly small with entertainment, pool and restaurant all withing easy reach of each other, though we didnt use the pool.
restaurant is nice and served pub style food. But the best part of the holiday was the entertainment team, they were fantastic. Would like to make special mention to Mick, Tomo, Ben, Jade, Sara and Rory you were brilliant guys and i think our 3 yr old daughter made a lasting impression especially on the last night by moving all the stools near the stage to the bar.
All in all a good holiday, good location with regular buses taking you to brixham, paignton and torquay. Definitely a holiday park we will look to return to (hopefully with the same entertainment team ;)

  • Stayed September 2010, travelled with family
    • Value
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Helpful?
Thank chrislcfc104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staffordshire
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 28 August 2010

After a 7 hour journey sat in endless traffic jams with two young children Our arrival was disappointing and annoying,the caravan had not been cleaned after the previous occupier but, there was a greeting card informing us our caravan had in fact been cleaned top to bottom..That means the cleaner left his calling card but couldnt be bothered to clean up..We had to wait whilst housekeepers cleaned it, I am glad that we didnt pay the extra charge to allow us to check in earlier,..that would of been a further kick in the teeth. After a one hour marathon cleaning session by two cleaners a £20 voucher was presented to us as a form of apology,redeemable "only" in the onsite bar or restaraunt. Some area's around the site were a little dishevelled and neglected,in particular flower beds/Lawned area's etc and we never saw any litter pickers.The dog litter bins located near to where we had to park our car were not emptied during our 7 day stay and they stunk. The area outside the pool entrance is overlooked by the "managers" office and leads upwards to a kids play area, flowerbeds in this area were Two feet high with weeds The kids play area is a poor afterthought,one slide and a couple of infant bouncy items. Car parking is also very poorly thought out,we had to park our car approx 150 yards away and struggle with our luggage.The site is on a steep incline and the caravans are set on terraces.Some car park spaces have been reserved by owners. The Dogs must be kept on leads rule is not enforced, also the signs asking dog owners to pick up mess after their dogs is ignored by the many,the results of this blatant ignorance are obvious, we had to dodge the dog mess left behind, Once outside the site on the coastal paths and tracks it became even more of a hazzard, we called it "Dog toilet alley".Weve done many caravan holidays and our experience is that private owners pay more attention to detail...ie/ coffee,tea,toilet rolls already in place and beds made prior to your arrival, The corporate experience was that we were just another number.There seems to be a pre-occupation with trying to sell holiday homes...Although this review is Very Critical of certain aspects of this site it is a true reflection of what we experienced,There are some Positives believe it or not....The Location of the site cant be beaten and it overlooks the bay with stunning views,Entertainment was fantastic and the kids loved it, If you fancy a lazy day and cant be bothered to go off site then the Smugglers Restaraunt offers a great "Pub style" menu,The outdoor swimming pool is heated.
We would recommend the site to others but some aspects of its upkeep and management need to be looked at......

  • Stayed August 2010, travelled with family
    • Value
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Helpful?
1 Thank Micky_Takers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
leicester
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 July 2010

the smell of dogs was so bad in the caravan we loaded the car to come home. when we handed the keys in, the lady behind the counter offered us another caravan. although we had to wait for the man to renew the carpet [because it had a stain,don't like to think what it was] it was better. also the manager bought us a drink. if you want to stay here, upgrade to silver, not bronze.

  • Stayed July 2010, travelled as a couple
    • Value
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Helpful?
1 Thank LeicesterRmt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
west midlands
Level 4 Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 11 July 2010

we have been going to waterside holiday park now for 10 years, in total, have spent 20 holidays there.
for the first few years the site was a family run, very friendly site which even allowed dogs into amusements and entertainment area!!

since park holidays took over a few years ago, theres been a big change, gone are the friendly staff, in come the stuck up corperate staff, gone is the pet friendlyness too, its a struggle now to get a van that even allows dogs, even though they still portray themselves as 'pet friendly'

all in all, waterside is a great location, stunning views and very clean, we will continue to holiday there, but more so now because we were lucky enough to find a private van that is pet friendly and very immaculate, but if you want a holiday park that will entertain you, waterside isnt the place.
the entertainment is poor and the amusements area is tiny, but nice if you want a place to use as base and go out and about to explore.

the area is fantastic, always feel like im home when were in devon, food wise, you cant beat the inn on the quay down by quaywest water park and brixham, paignton and torquay are all beautiful places.

  • Stayed April 2010, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank will_scarlett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Waterside Holiday Park - Park Holidays UK

Property: Waterside Holiday Park - Park Holidays UK
Address: Dartmouth Road | Three Beaches, Paignton TQ4 6NS, England
Region: United Kingdom > England > Devon > English Riviera > Paignton
Amenities:
Bar / Lounge Restaurant Swimming Pool
Hotel Style:
Ranked #6 of 24 Speciality Lodging in Paignton
Official Description (provided by the hotel):
Waterside Holiday Park, just outside Paignton enjoys some of the finest views in the region and is close to the fabulous beaches and attractions of the English Riviera. ... more   less 
Also Known As:
Waterside Holiday Park Hotel Paignton
Waterside Holiday Park - Park Holidays UK Paignton, Devon

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