Although i have been to this hotel on a number of occasions and enjoyed it ever so much however this time that i went was i was ever disappointed, I have driven down from Wiltshire to go on a day break to celebrate my wedding anniversary on arrival to the site I found out that there was no place to park at all and that I would have to park at the council run car park which cost £10 for 24 hr and the spaces that were there were taken up contract workers on the building site.
The worst thing was that the access to the Premier inn was to the side of the building site.
I did speak to the receptionist to tell her that it was disgusting that on the booking site there was no information telling the customers that was major work going on and I told her that i was not staying and asked for a refund which i received. One telephoning the customers service desk this morning to complain and mentioning about the building site and why it was not on the booking site she replied that we would not put that information on the site.More
- Free Wifi
- Free Parking