We stayed here from 23rd Dec until 28th Dec with my family. Hotel is ok and some of the rooms have been refurbished and are around 3* standard. Hotel is mainly full of old people and the staff are not really on the ball, they also tend to go into a panic when you want something straight away. Everything is very laid back. The hotel is quite old and smells stale, this includes some of the staff that have probably been there as long as the building has been standing.
Service wise this hotel isnt bad, my only gripe is how unclean the room was when we came. Random hairs in the bathroom that were not mine did not bode well.
Id recommend this hotel for short breaks but not for shopping as Torquay is a bit of a hole and unless your into Pound land or low quality goods there isnt much to do.
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- Also Known As:
- The Palace Hotel Paignton
- The Palace Paignton, Devon