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“We may not be old... but we'd come again!”
Review of The Palace

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The Palace
Ranked #4 of 17 Hotels in Paignton
Certificate of Excellence
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“We may not be old... but we'd come again!”
Reviewed 24 March 2010

Make no mistake about it, at the Paignton Palace, the elderly person reigns supreme, from the stairlifts covering three steps to Sinatra and bingo in the lounge of an evening, but this had its advantages. In our early 30s with a baby you couldn't miss us, but everyone, guests and staff alike were friendly and welcoming, and there weren't any stressed parents, screaming children (other than ours, on occasion lol) or drunken youths to annoy us.

The hotel itself must have been incredible in decades gone by. Nowadays the grandeur has faded and it's battered around the edges, but retains a welcoming and comfortable atmosphere. Our family room was massive with a partial sea view, perfectly clean and with everything we needed. We got a great half board deal and there was a good choice of evening meal.

Yes, the shower was something out of Professor Layton but was fine once we worked it out, and the lift broke as we were leaving but we weren't in it and as soon as we reported it they got onto maintenance. No hotel is going to be perfect but this gets five from me because everything worked towards an enjoyable stay. And it didn't smell of wee!!

  • Stayed March 2010, travelled with family
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Helpful?
Thank Jay1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Value
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Traveller tips help you choose the right room.   Room tips (187)
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  • English first
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English first
Llanelli
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 March 2010

Excellent Hotel. As soon as you walk into the Hotel you fell welcomed, the staff will do everything the can to make your stay a happy one. The food is excellent. The room we had was an Exclusive room, but we have stayed at a club room at this hotel, and both can be described as comfortable, and very clean. I think it is woth paying the extra for a club or exclusive room to get a sea view. The entermainment was very good. The health club is well run and a pleasure to use.
Highly recommended

  • Stayed March 2010, travelled as a couple
    • Value
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Helpful?
2 Thank tymblwr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warwicks
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 23 January 2010

Very pleasant stay at The Palace, this is my second visit to this Hotel within a month and it offers value for money. We paid for an executive room with sea view and could not fault it. Wifi is free ( one hotel I stayed at a couple of weeks ago wanted £15 daily for Wifi !). The food is good. Paignton does not have many decent restaurants so we ate in the hotel and were satisfied. There is entertainment nightly although not our thing.

  • Stayed January 2010, travelled as a couple
    • Value
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Helpful?
Thank Merryberry15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kettering, United Kingdom
Level Contributor
49 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 12 January 2010

It did NOT smell of wee but there were plenty of old people, I was one of them ! One thing about old people is that they can enjoy themselves WITHOUT spoiling the enjoyment of others.

  • Stayed January 2010
    • Value
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Helpful?
2 Thank Alan-Cooke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 January 2010

We stayed here from 23rd Dec until 28th Dec with my family. Hotel is ok and some of the rooms have been refurbished and are around 3* standard. Hotel is mainly full of old people and the staff are not really on the ball, they also tend to go into a panic when you want something straight away. Everything is very laid back. The hotel is quite old and smells stale, this includes some of the staff that have probably been there as long as the building has been standing.
Service wise this hotel isnt bad, my only gripe is how unclean the room was when we came. Random hairs in the bathroom that were not mine did not bode well.
Id recommend this hotel for short breaks but not for shopping as Torquay is a bit of a hole and unless your into Pound land or low quality goods there isnt much to do.

  • Stayed December 2009, travelled on business
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Helpful?
1 Thank sarahhunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 November 2009

We felt a bit like we were travelling back in time staying at the Palace. We had a very large room with high ceilings, containing a queen bed (they say they have "king beds" but they are not North American king beds) and a single. There was more than enough room for all our stuff. The furniture and bathroom are quite dated, but everything was very clean and certainly sufficient for our needs. Just not very modern or stylish.
As two mid-forties adults with a 14-year old, we were the youngest family by a long-shot. However, had we been there during English school break, perhaps the mix would have been a bit different.
The breakfast was plentiful - one could eat a combination of a cold buffet (tinned fruits, yoghurt, pastries, cereals) and a hot made-to-order breakfast. However the choices were exactly the same every day. Given it was early July, we wondered at the lack of fresh fruit of any kind.
The hotel is well situated across the road from the beach, and just a short walk from a movie theatre and the main tourist strip of mediocre restaurants, tacky souvenir shops, and casions. The whole area had a slightly run-down, past its prime aura. Again, that may change with an influx of familes and children. But there were lots of services at the beach, including chair rentals.
Were we to go back, I think we might well opt for something in Torquay. We did enjoy a couple of meals at much nicer restaurants in Torquay, and on a rainy day, we enjoyed the small, pleasant acquarium.
The Eden Project was well worth the drive - a good full-day trip.

  • Stayed July 2009, travelled with family
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Helpful?
1 Thank JH&PH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
plymouth, devon, uk
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 24 October 2009

The check-in process was quick and reception staff polite and helpful. We were informed that if we came down after check-in we would receive free tea and coffee downstairs which is a nice touch.

Our room was on the top floor, it was spacious with a small hallway leading into a large room with a double and a single bed. The views from the room were outstanding, looking over the seafront and as we were up early in the morning we were able to watch the sun rise. There was also a small seating area with sofa and chair and table. The room had a flat screen TV, tea and coffee facilties and a good quality bottled water. The bathroom was large and both the room and bathroom were clean. I think we had a club room which I would recommend paying the extra for.

We asked the receptionists for some recommendations for places to eat in the evening and they were very helpful and seemed to have a good knowledge of the area. We also asked if they could bring breakfast up to us in the morning as my friend was getting ready for her wedding, they happily obliged to do this and brought up whatever we wanted - be aware there is a £3 pp charge for this though.

The bar area is nice and has a pool table and TV. The drinks are a tad on the pricey side but nothing too extreme. Unfortunately we didn't get a chance to use the leisure facilities.

Overall I thought the hotel was fantastic for a 3* hotel, I have stayed in 4* hotels which were not half as nice as this one. The overall presentation of the hotel is good, although maybe slightly dated and some areas could do with a little touch up - peeling paint etc. But it was clean and the staff were great and willing to help with any requests we had. If I was to visit Paignton again I would most likely stay here.

  • Stayed October 2009, travelled with friends
    • Value
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Helpful?
1 Thank Kristina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Palace

Property: The Palace
Address: The Palace Esplanade Road, Paignton TQ4 6BJ, England
Region: United Kingdom > England > Devon > English Riviera > Paignton
Amenities:
Bar / Lounge Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Paignton
#8 Family Hotel in Paignton
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Palace 3*
Number of rooms: 55
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Also Known As:
The Palace Hotel Paignton
The Palace Paignton, Devon

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