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Reviews (100)
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All reviewsdog friendly roomgoodrington parkdownstairs roomlovely parka lovely guest housefriendly hostsbreakfast was excellentbe returning in the futurefull english breakfastshort strollnew ownersmarmaladefeel very welcomepaignton town centrefriendly couplea stones throwcrazy golf
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Reviewed 8 August 2012

We booked to go here on a mini break with my parents. The accommodation needed to cater for dogs and babies, which Rowcroft said it did. This is not the case!
The 'dog' room which my parents stayed in was atrocious. Dirty,damp and smelly. My mum had to clean the room herself even after reporting it was filthy, they didn't do anything to sort it out. After one night in the room my mum was struggling to breathe due to all the damp.
My parents asked if there was another room they could have and that they were prepared to pay extra for the dog, and they were told to swap rooms with me and my husband and 16week old baby!!!
In terms of it being 'dog friendly', dogs are not allowed in the lounge or in fact anywhere at all in the house- which is ludicrous as the house was dirty.
In terms of the other room- it was dirty, towels not changed and dirty ones hung back up!
On the plus side, breakfast was reasonable, with good choice. Excellent location- great beach.
Such a shame that the owners were in complete denial of the problems.
We will return to the area but will stay in a different place!

  • Stayed: August 2012
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1  Thank Tim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2012

After booking on line we asked for a front room and indeed we were shown to very top floor by Steve and Elly and indeed he carried our case. Please note room 8 is rite at top and if not fit you may struggle
On entering the hotel we both smelt a musty smell and put it down to the dogs being allowed to stay in hotel. Our room allocated was very poor and to be honest we even discussed if we should leave (as elly said they were full we were scuppered to change rooms)
The room was poor ver poor it was obvious a family as there was double bed and bunks also. The wall paper in room was splitting, marks on the ceiling and with extension cables pinned up to take plugs for the TV etc it was not at all a great image. Indeed you can just about see the TV from the bed as its that small.
The room was dirty- skirting boards, carpet, light fitting bathroom all in need of good deep clean. Shower enclsure was very dirty with horrible rusty shower rail.We did inspect bed as we did feel so uncomfortable in the room
Inspecting the room folder be warned if you loose your key £75 charge and you cannot take take away food to your room at all including Subways etc or another £75 fine. We have visited numerous hotels over the years but never ever heard anything like this. You must order your breakfast the night before.
Breakfast was ok in fairness - we didnt feel like what we ordered but scared just in case there was another £75 fine !! Fruit was in plastic containers and to be honest looked ... not good.
Having stayed at a recent B&B in Newquay to which you can see from our feedback previous we think Steve & Elly would benefit to seeing how to make number 1 on trip advisor. In these tough times we believe (although there is a cost) that this B&B needs a full make over. Not many repeat customers in our opinion and location this could be a gold mine.
in terms of Channel 4 series Four In a Bed we would score out of 10 ...
How were your hosts ....4
How clean ...3
How were the facilities..3
How as breakfast...4
how did you sleep...3
Would you return again ... Sorry defo NO

Room Tip: If you have breathing difficulties - walking issues ask for lower room
  • Stayed: June 2012, travelled as a couple
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Thank MarkandAmanda06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2012

On our arrival we were greeted by the owners Steve and Elly. They were very friendly and helpful. Our room was a double with ensuite, and was very clean with tea and coffee facilities.
Clean towels were provided including complimentary toiletries.
The chef (Steve) cooks a "mean" breakfast and he and Elly always welcomed us to breakfast with a smile.
The location is good for families wanting a park and clean beaches. It is a short ten minute walk to the centre and harbour.
Thanks Elly and Steve for a lovely stay and when we come again we will bring the "dog".

Room Tip: Catch the local bus from the end of the road for £0.75p to town.
  • Stayed: May 2012, travelled with family
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1  Thank eddie_stevenson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2012

If Elly and Steve had not told us that they were newcomers to the B&B business we would never have known. They are very warm, friendly hosts, always willing to help and are genuinly keen to make your stay as pleasant as possible. Rowcroft Lodge is a very warm, comfortable hotel. The breakfasts are the best we have had at any B&B and the hotel is ideally situated with the sea close by, lovely cliff walks and a very good eating house just a few minutes walk away. We highly recommend Rowcroft Lodge and will definitely be visiting Elly and Steve again.

  • Stayed: April 2012, travelled as a couple
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Thank paul895
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2012

Elly and Steve recently took over the Rowcroft Lodge and although they are relatively newcomers to B&B ownership, you would never have guessed. They couldn't have done more to have made our stay pleasurable. Super location, a really great couple, lovely clean home and excellent breakfasts...what more could you ask for.

  • Stayed: March 2012, travelled as a couple
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Thank WhitchurchJohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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