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“Obnoxious staff”
Review of Occombe Farm

Occombe Farm
Ranked #13 of 35 things to do in Paignton
Certificate of Excellence
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Attraction details
Recommended length of visit: 2-3 hours
Owner description: This organic, working farm on the edge of Paignton is open to the public 7 days a week. You can see farm animals including cows, sheep, chickens, pigs and alpacas, and walk a lovely 2km nature trail with a bird hide. Our Farm Cafe serves local produce and seasonal dishes and there is a kids play area outside. Visit the beautiful kitchen garden with a wartime allotment and air raid shelter. The farm is run by local charity Torbay Coast and Countryside Trust with all profits going to support its conservation and education work. The Trust run a selection of chargeable events throughout the year at Occombe and it's other sites, so please check the website for details of what's going on before you arrive. Free parking!
Reviewed 17 July 2014

Review for the cafe only... Went for breakfast this morning. Their were no signs to says that dogs were accepted or not, so went in to ask. We were 3/4 of the way in to get to the counter to be able to ask. Stood for a couple of minutes before we could ask, one of the staff just said dogs aren't aloud in here, obnoxiously. I asked if we could go out onto the decking, she asked someone else who advised that we could in an unhelpful voice. As we were only 4 feet away from the door to the decking and it was about 12 feet to walk back I asked if it was ok to carry on through. The look told me the answer. I told her we would take our business elsewhere.
Don't know why they don't accept dogs. We have been in loads of cafés with a hygiene rating of 5 that are dog friendly, so it can't be for hygiene reasons, but that is normally the excuse. Won't try them again.

8  Thank TheRealTyke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vicki B, Marketing Officer at Occombe Farm, responded to this reviewResponded 24 July 2014

Hi Brian T. Many thanks for your feedback.

As a working farm dogs are welcome only in certain areas of the grounds. The majority of cafes will typically have a policy that dogs are not allowed inside, but very few will put a sign up stating this as it is generally accepted that dogs are not allowed. In fact, if a cafe does allow dogs it will typically choose to advertise this fact, rather than the other way round.
In this instance our staff took the decision to allow your dog onto the outside veranda, provided the correct route to the veranda was taken- i.e. outside of the cafe rather than to continue through the inside.
I hope this clarifies our position for you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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111 - 115 of 190 reviews

Reviewed 10 July 2014 via mobile

I couldn't believe this place was free ! To be honest it's not got a lot of animals, but it kept my 2 year old grandson occupied as there is quite a lot of land to investigate and lots of things to look at in the woodlands.
If you want somewhere to take the kids, give it a go

1  Thank The_Nutty_Bunch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2014

The cafe has recently improved with an outdoor patio -a great place to enjoy a cuppa or snack. We have always enjoyed the breakfasts too, but unfortunately, the carvery on Sundays is not up to scratch. On each occasion, the meat has been tough and the vegetables overcooked. A shame because the service is friendly and the prices reasonable.

Thank Elizabeth E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2014

Stopped here for breakfast yesterday, with my hubby sister in law and father in law. We had a fantastic breakfast. Will definitely be back. Well done!

Thank mrsmncj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2014

A visit to Occombe Farm is well worth it just to wander around the nature trail at any time of year. In Spring nature comes alive and it's lovely to see the bluebells in abundance, hear the birds singing and enjoy the peace and tranquillity. It's a popular venue for young Mums as the trail is buggy friendly. It 's a sign of the times that there has to be notices along the trail stating that wet wood can be slippy or that a children need to be supervised near water. I guess the Countryside Trust has to cover itself. No signs about avoiding the rabbit poo though!! Anyway, it's great for a casual 45 minute stroll and it's wonderful to see a bit of countryside preserved for the public to enjoy. Obviously all this costs money hence many gripes about the prices of food in the restaurant. £6.95 for a sandwich is very steep especially when the cheese is grated - to make it go further - and the local ham is barely more than wafer thin. £5.50 for a bowl of soup takes some justifying too. It does put some people off from purchasing food and hence, maybe, the restaurant does not get the volume of custom it needs to make much of a profit and hence, perhaps, is a burden on scarce Trust funds rather than an income-generator?? We decided to share a sandwich rather than pay nearly £14 just for a snack, excluding the cost of drinks. Using locally sourced produce is a great idea but there has to be a carefully defined balance between what customers are willing, or able, to pay in return for quality and perceived value and the need for the Trust to generate a profit. Increasing the volume of trade would help. The nature trail is fabulous and well worth a visit but whatever you think about the quality and value of the food you will need a fat wallet to feed a family of four. Don't be too put off though - give it a go!

7  Thank Chris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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