My partner and I stayed at the Preston Sands Hotel in August and our experience was less than satisfactory. We were woken in the middle of the night by a bleeping fire exit alarm right outside our room at 1am and were not offered a discount for the inconvenience of a poor nights sleep, which is offered by other well know establishments. We went to use the showers and there was no hot water initially because everyone had used the hot water, so we were told we would have to wait a while which further delayed our day. Our customer service experience was not great, although some of the waiters and waitresses were friendly. The only real redeeming feature of this B&B is the sea view rooms. To summarise: if you come here with low expectations, then you'll probably be happy.
- Official Description (provided by the hotel):
- Family friendly hotel, short walk to all the local amenities. Lift access to all floors. Bed and Breakfast included on all bookings but evening meal can be booked as officially we are a hotel. 24 Hour check in service available ... more less
- Reservation Options:
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- Also Known As:
- Preston Sands Hotel Paignton, Devon