After booking this hotel a year in advance to ensure I had accommodation for the open golf at Muirfied.I received a phone call to inform me that the £60 I had agreed to pay through Laterooms had now increased to £175 per night,as they had not realised the golf was on 20miles along the coast.To treat a genuine guest at this hotel in this manner is totally despicable and only amounts to sheer greed by the hotel management.I was not alone and other guests suffered the same treatment after Laterooms made investigations into the treatment metered out by the staff.Do not even consider walking through the doors of this establishment if this is the manner they treat paying guests,let's not forget you are not getting any more for your £175 than you are for your £60,as soon as the golf is over the price is back to £60 When bookings are made they should honour the booking .They then had the oudacity to inform me they had booked me into another hotel down the road for £60.After many conversations with hotel receptionist they could not give me an answer to the decision to charge extra,needless to say the manager did not have the decency to speak to me on the phone he got his staff to do the dirty work.
- Official Description (provided by the hotel):
- At The Bayswell Hotel we have 19 bedrooms, all en-suite, a mixture of double, single, twin and family rooms; most rooms are with sea view. Room rates include a full breakfast. All rooms have TV and free-view. Our restaurant looks on to the Firth of Forth. We have a great menu which changes regularly and regularly have special offers on our bar or restaurant menu. WI-Fi is available in parts of the hotel e.g. bar and certain rooms. We have a large beer garden which looks onto the sea. Perfect in the summer time. ... more less
- Reservation Options:
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- Also Known As:
- Bayswell Hotel Dunbar
- Bayswell Park Hotel Dunbar, Scotland