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“No response to complaints”

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Mountain Park Hotel
Ranked #1 of 1 Hotels in Flint
Reviewed 14 December 2007

I have stayed here many times as my employer books me in every time I work in the area. Each time I encounter problems which, despite my verbally complaining & putting my concerns in writing to the owner, nothing gets done. For example, fittings missing in rooms. dirty clothes left in a room by previous occupier, no chef to cook breakfast. Also the rooms are poorly lit, which makes working in the room so difficult that I take a table lamp with me.

  • Stayed: September 2003, travelled on business
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1  Thank paul0453
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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166 - 168 of 168 reviews

Reviewed 10 April 2006

My wife, 8 year old son and I stayed here for two nights at the end of March while we were in North Wales for a family funeral. Normally we would stay with family but the numbers arriving for the Service meant we had to find a hotel. It was a choice between this hotel and the nearby Travelodge due to budgets.
The room was fine with a double and a single bed. The bathroom was big with a decent size tub and shower. What let the experience down was the noise from people using the hotel bar and function facilities. On the first night a fight broke out in the car park and on the second night a drunk guest hammered on her room door for what seemed like hours until the hotel night staff let her in. We were tired and needed sleep during a stressful enough weekend to want to avoid this sort of thing.
The location is fine, easy to find etc. The views can be spectacular and I am sure that if they had rooms away from the bar area we might feel differently. However, they didn't.

  • Stayed: March 2006
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1  Thank Winiwanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
North Wales
418
Reviewed 8 January 2006

Nasty, we found it to be dirty especially in areas one would expect to be immaculately clean, kitchen etc.

  • Stayed: January 2005
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5  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mountain Park Hotel

Address: Northop Road | Flint Mountain, Flint CH6 5QG, Wales
Region: United Kingdom > Wales > North Wales > Flintshire > Flint
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service
Hotel Style:
Ranked #1 of 1 Hotels in Flint
Price Range: £58 - £71 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mountain Park Hotel 3*
Number of rooms: 21
Reservation Options:
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Also Known As:
Mountain Park Hotel Flint, Flintshire

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