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“Fawlty Towers - Not that good!”

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Mountain Park Hotel
Ranked #1 of 1 Hotels in Flint
South Wales
Level 4 Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
“Fawlty Towers - Not that good!”
Reviewed 5 June 2012

Stayed here for 1 night on a business trip. Thank goodness it was only for 1 night! My room was at the back of the hotel facing the golf course – nice view. All seemed well until I entered my room. The smell was vile – it felt like the room hadn’t seen fresh air for at least 20 years! There were no proper windows – just two skylights. The bathroom was dated to say the least. One of my ‘white’ towels hadn’t seen a washing machine for some time. The restaurant was closed on the night of our stay so we had a bar meal, which to be fair was quite nice. We stayed in the bar for as long as possible – anything to avoid going back to the cell, I mean room. Once back in the room, I decided to pull the blind fully down on the skylight as I like pitch blackness to sleep. Oh no – the blind that was pulled half way down my cracked skylight was only half a blind! Where the skylight was open (to let in some breathable air), a lamp-post outside shone through and reflected off the wall mirror giving a light display that the O² Area would be proud of. The bed was lumpy and uncomfortable and even with 4 pillows, I couldn’t get comfortable. Anyhow, these issues were the least of my problems. As I bedded down, I became aware of some shouting and crashing and banging – a refurbishment of a room a few doors away was being carried out at ONE O’CLOCK IN THE MORNING. Oh yes, like any customer focused hotel would do, a bathroom was being ripped out and thrown to the ground from a window well into the early hours. Just what’s needed after five hours of travelling and a meeting and when you have to get up for another meeting the following day. I probably had a maximum of 1½ hours sleep. Breakfast was ok, but the service was poor – we waited a long time and another table who came to the restaurant after us were served before us. One plus was Graham, who checked us in, served our food and was behind the bar all night. He was a star and obviously tries his best. This place make Fawlty Towers looks like a high-end, professional establishment. Stay at your peril!

Room Tip: Stay elsewhere!
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  • Stayed May 2012, travelled on business
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    • Sleep Quality
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    • Cleanliness
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Helpful?
5 Thank AJWelshGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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167 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (35)
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English first
neston,wirral,england
Level 6 Contributor
228 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
Reviewed 24 May 2012

Stayed here 1 night (room 16). Basic room, not even a picture to brighten it up, good bed, room had peeling wallpaper, only light, velux windows, no black out blind, the one above the bed no blind at all, bathroom shabby. Not actually too bad room, but for £59 without breakfast is way over the top. If charge would have been £40 it would have made 3*

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Cliff C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Flint hotels

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 May 2012

Set in lovely surroundings over looking the golf course, however that's all it has to offer ! The rooms are dated, with en suits that came out of the 80's. Stains on the carpets, blinds that don't close on sky lights, and a general lic of paint needed ! Breakfast can be included in the price of the room, however we did not get to taste it, as you can only have it from 8am, which is great unless you are going out earlier in the morning, did ask if it was possible to get a bacon roll at 7:30 to take with us, but the answer was no ! All round not very good ! The only good thing is that my company paid for it, otherwise I may have asked for some money back !

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Skinny82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chester, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 January 2012

would like to thank mountain park for making my and johns wedding day it was gr8 the food was to very high standards.and everyone there was welcoming and very proffessional we would like to thank Eirwen for making the room so intermate and special for us it was absoutley stunning and Graham for welcoming guest and for being there for anything we needed. we will be coming back for meals and for anniversaries. and we would like to thank the chef for are food it was lush. and Tommy for being a good manager.. and all the other staff that made are day special thanks john and kirsty roberts

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
4 Thank Kirsty K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 December 2011

Table for 11 at Xmas time. One would expect a warm welcome, good food and good service. Our evening began with the kitchen staff asking 'is this the table for 11', followed by a sigh, from behind the bar, clearly within earshot. The manager asked him what were the specials for the evening and he replied 'just tell them anything'. This should have given the game away but we persisted. Out of eleven meals, 3 were without the veg (which they decided to tell us they'd ran out of once they had served us), one without naan bread and 2 medium steaks which were tougher than old boots. 5/11 must be acceptable here. We were hurried to leave our table once we finished despite being the only diners there (I now understand why nobody else attended) and then refused service once we had been told the bar was soon to be closing. Waste of an evening, time, money and effort. We'll stay home and burn the £160 next time.

  • Stayed December 2011, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
5 Thank R T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bagillt
Level 4 Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 25 December 2011

having heard and read varied opinions about the mountain park hotel, i was a bit apprehensive about what to expect, when my daughter booked for her wedding venue.
i was not dissappointed, from the minute we arrived we were givin a warm welcome, all staff attentive then came the function room, i was lost for words fantastically decorated it was magical, as the day progressed everything was done with precision, the food was lovely, into the evening the service continued, fantastic roast hog definately recommended, in house dj's brilliant.bride and grooms room done lovely, clean well decorated spacious and warm. feedback from other members of the wedding party said they had a very comfortable stay.then came the morning and breakfast ,again didnt dissapoint.
so to sum up excellent venue and location,excellent value for money , all our requests were met with maticulous attention to every little detail. one thing that stood out was just how friendly all the staff were we were made very welcome it felt like one huge family.
i could go on and on.i would like to thank eirwen and all the staff at the hotel for all their hard work and making my daughter and now son in laws wedding so special and magical i will treasure the day forever.

Room Tip: no lift to upper rooms just wrought iron staircase so any one who may struggle with stairs my need t...
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  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Suzanne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 31 October 2011

Small dank rooms with late 70s decor. We had to put the tv in bed to see it properly. Couldn't plug kettle in properly. Had to put key into the wall to get electric to work! Very rude reception staff on arrival -more interested in football on tv than checking us in. Female receptionist better when we left,but maybe because we were so glad we only had been there for one night. Use Travelodge-better at any price.

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Gogboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mountain Park Hotel

Property: Mountain Park Hotel
Address: Northop Road | Flint Mountain, Flint CH6 5QG, Wales
Region: United Kingdom > Wales > North Wales > Flintshire > Flint
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service
Hotel Style:
Ranked #1 of 1 Hotels in Flint
Price Range (Based on Average Rates): £
Hotel Class:3 star — Mountain Park Hotel 3*
Number of rooms: 21
Reservation Options:
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Also Known As:
Mountain Park Hotel Flint, Flintshire

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